Content & Community Manager

Reporting to: Michelle Rivas, Associate Community Director

Location:Hybrid – Los Angeles, New York, Chicago, Miami

Contract: Full Time 

Hours of work: 37.5/week 

We are looking for a Tik Tok Content Creator / Community Manager to join our Content & Community team!

The 1000heads Content & Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass social-first content + engage in the trendiest cultural conversations on behalf of some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Creative and Production to Insights, Relationships, and Strategy to deliver transformational social-first work for our clients. From ideating and shooting the most on-trend TikToks to jumping into trending X conversations at the speed of social and managing IG, FB, and Discord communities thoughtfully - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

To be part of the content & community team, you must be a social platform obsessive (particularly TikTok), a trendspotter, passionate creator and creative, a curious copywriter, and a publishing platform expert. If adapting the latest meme format for a major brand gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

This role will require the ability to think:

• Creatively (capable of ideating and producing innovative and social-first, on trend creative)
• Strategically (able to analyze situations and see the big picture, plus build slides to pitch concepts and ideas)
• Intelligently (critical think that identifies gaps and fills them)
• People-first (finding the ways social inspires and entertains people in a truly culturally interesting way)

Requirements

• Previous content creation experience, especially on TikTok, whether for a brand or yourself
• Previous experience working within an agency or brand setting strong advantage
• An impressive understanding of social media, especially trends, and the value it can offer our brands
• Excellent written and verbal communication skills, you should speak the language of the internet
• An eye for creative content: both written and visual and know the nuances of social media formats; outside of TikTok creation skills (a must), a knowledge of graphic design and animation are nice to haves for any meme-style graphics we want to develop in response to cultural trends
• Excellent organisational, time management & people management skills
• The ability to work under pressure whilst keeping an eye on the finer details
• Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work
• Desire to bring your creativity to life for some of the world’s biggest brands!

Role Responsibilities 

• Ideating and pitching engaging short-form video, photo, and text content to charge our organic social-first strategies, across TikTok primarily but also Instagram, Facebook, and all relevant social platforms
• Top-to-bottom content production capabilities, from ideation all the way through to shooting, editing, copywriting and publishing
• Staying on top of trends every day and being able to turn a social trend into an idea within hours
• Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management
• Managing the day-to-day delivery of editorial calendars and creative campaigns
• Building strong relationships with clients and identifying business development opportunities
• Offering strategic thinking, creative spark, and commercial understanding to develop plans
• Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
• Delivering reports, performance tracking & trend analysis to clients
• Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
• Feeding into campaign planning and responses in a strategic and activation capacity

Nice to haves 

• Graphic design knowledge
• Animation knowledge 

Salary Range: $65k-80k

Benefits

1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 190 people across eleven offices in London, Paris, Berlin, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, and Kuala Lumpur. 1000heads’ clients include Alphabet, Keurig, The North Face, Verizon, Bimbo, Amazon, Cisco, and Diageo. 

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.  

For more information on 1000heads, visit 1000heads.com