Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Contact Center Customer Service Representative

Expired Job

Kelly Services Glen Allen , VA 23058

Posted 3 months ago

Kelly Services is currently seeking

3 Customer Service Representatives for contract to hire opportunities for one of customers who is one of the top in the Healthcare industry.

This position is in:

Glenn Allen, VA

Kelly is a full-service workforce solutions provider to 98% of the Fortune 100 companies. We provide employment to more than 700,000 people annually and we deal with some of the largest and best companies both nationally and locally.

Job Description Summary

  • Work in a high volume of inbound calls from consumers/end users.

  • Representatives act as the primary contact between the customer and Service Support.

  • Responsible for placing/ answering telephone call inquiries and promoting an organization s products and services.

  • Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

Qualifications

  • High School Diploma / GED

  • Excellent verbal and written skills.

  • Ability to work any schedule between 7:30 am - 8 pm

  • Must be flexible with schedule and able to work OT as needed; may include weeknights and/or weekends.

  • Associate s degree or high school diploma/GED 6+ years of experience Prior demonstrated experience working in a Customer service role. Has knowledge of commonly-used concepts, practices, and procedures within a field

Hours: 11am 8:00pm Monday Friday may include overtime weekend work

Pay Rate : $12.45 per hour

Kelly Temporary Employee Perks:

  • Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase and the coverage is portable*

  • Service bonus plan

  • Holiday pay plan

  • Weekly electronic pay options

  • Free online training campus available

  • Exclusive online employee community

  • Corporate discounts

This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resumes. If you have questions about the position, you may contact

Anne Jungwirth at or email at

, however your resume must be received directly from the job posting. Due to the high volume of responses anticipated, only qualified candidates will be contacted.

Why Kelly


?

At Kelly

Services , we work with the best. Our clients include 95 of the Fortune

100 companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Mars Solutions Group

Posted Yesterday

VIEW JOBS 11/12/2018 12:00:00 AM 2019-02-10T00:00 MUST HAVE: SAP and Salesforce experience.<br /> MUST HAVE: Minimum HSD or GED<br /> MUST HAVE: Minimum of 1-2 years’ experience in a customer service related position.<br />  <br /> This position will not be phone based. Ideal candidate will serve as a CASE MANAGER and field incoming cases, issues, disputes, etc and follow them through to resolution using Salesforce and SAP.<br />  <br /> Business/Finance background preferred<br />  <br />  <br /> Responsible for providing order management for a set of GE Energy customers to achieve and/or improve On Time Delivery. You will manage these orders which requires strong SAP, industry, customer service skills, and many concurrent tasks at a detailed level. Additionally, you will learn and work with various organizations as necessary.<br />  <br /> As the CSR, you will:<br />  <br /> -Support other Associate Inside Sales Specialists in Inside Sales and Tele Sales to meet and exceed customer expectations<br /> -Work as a liaison between the customer, sales, product management, logistics for supply and demand and other corporate personnel<br /> -Be responsible for ensuring Field Support tasks are completed in a timely manner<br /> -Be responsible for understanding all SAP / ERP Standard Operating Procedures<br /> -Ensure accuracy of documentation including shipping, invoicing and finance systems<br /> -Process the return of goods from customers<br /> -Participate in departmental training programs<br /> -Adhere to Inside Sales and Tele Sales Standard Operating Procedures<br /> -Provide outstanding service and representation to external and internal customers through accurate order entry and call ha with superior, professional communications<br />   Mars Solutions Group Glen Allen VA

Contact Center Customer Service Representative

Expired Job

Kelly Services