Consumption Acceleration Lead, Azure Data & AI, Americas

Microsoft Corporation Las Vegas , NV 89134

Posted 1 week ago

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of the Microsoft cloud solutions and services. To help drive this effort, Microsoft has the Customer Success dedicated team that plays a key role in helping Microsoft customers achieve this digital transformation through successful adoption of Microsoft Cloud solutions and Services.

The Customer Success team drives change management and adoption activities with key business decision makers and IT decision makers, helping reduce implementation risk, driving usage of existing solutions, and identifying opportunities to accelerate the path for customers to realize business value from their investments.

We are looking for a talented individual to define and lead customer success acceleration in the field for Azure Data and AI's Cloud Scale Analytics and AI workloads. As a Time Zone Azure Data & AI Customer Success Acceleration Lead within the Azure Data and AI Solution Area of the Customer Success Unit in Microsoft's Worldwide Commercial Business organization, you will oversee field/partner engagement and execution for customer success and consumption acceleration related to Azure Data & AI workloads. The role will entail executing on global programs that drive adoption of these services within Enterprise customer accounts, which will span multiple industries. It will also entail interfacing with the field community of professionals within Time Zone - CSU Regional Business Lead, Azure Data & AI CSU Manager of Managers(M2), CSA Managers, Cloud Solution Architects (CSAs), and associated roles including Customer Engineering & Architecture Teams, Azure Solutions Specialists, Microsoft Consulting Services teams, Partner Development Managers and Microsoft Partners delivery teams.

This role requires a self-driven professional who thrives on new challenges to grow the Azure Data & AI business and cherishes achieving business impact with minimal observation once trained and equipped. Demonstration of strong skills in adaptive leadership, cross-organizational collaboration, ability to drive impact through influence, relationship building and executive engagement skills is highly desired.

Most importantly, the awareness, orientation and ability to find and capitalize on opportunities to improve self in this role and the role surroundings are sought in any professional aspiring for this role.

  • 10-15 years of professional experience including business management, offering/product strategy, marketing, sales, services, technology implementation, or related field

  • Familiarity with database and data warehousing, Big Data/Hadoop technologies, AI and analytics platforms such as Snowflake, Microsoft SQL, Azure Synapse Analytics(formerly Azure SQL Datawarehouse), IBM (Netezza, DB2, Watson), Oracle (database, Exadata), SAP (HANA, BW), Cloudera/Hortonworks, Snowflake, MapR, AWS (Redshift, Glue), Google (BigQuery, Tensorflow), MemSQL, MarkLogic, Qubole, Pivotal, Actian (Avalanche), Alibaba (MaxCompute).

  • Prior experience with public cloud and/or SaaS deal capture and acceleration, business development, sales engineering and/or sales is preferred.

  • Effective communication and field program execution skills, with the ability to energize others

  • Demonstrated track record of effective communication with business and technical leaders at all levels within large enterprises and for Microsoft internal candidates within Microsoft Business Groups, Sales, Services and Partner organizations

  • Ability to create effective relationships, listen, influence, and collaborate internally and externally at all organizational levels.

  • Ability to work through ambiguous situations with can-do attitude and proactively determine creative solutions.

  • Have a strong background in leading people with the ability to inspire confidence in senior leaders and motivate his/her global team.

  • Bachelor's Degree, or equivalent experience required, MBA strongly preferred.

  • Preference for global experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Responsible for scaling customer success and consumption acceleration for Azure Data & AI through the use of global programs and actions for a defined time zone area, sales area, region or enterprise operating unit

  • Apply global programs' knowledge to help M2s, CSA Managers, Azure CSAs, Azure Solutions Specialists and partners avail of program assistance and program funding solutions that meet customer's business and IT needs.

  • Enable Azure Data & AI CSAs to be successful in executing their consumption engagements, i.e., projects, and the milestones within, by rallying program resources.

  • Capture customer success stories including the impact of program assistance, customer's realized business transformation and the observed best practices around architecture design comprehensiveness and implementation practices.(architectural patterns, journey maps, early preview, customer business impact).

  • Stay up to date on program capabilities and maintain accurate reporting of managed customer success engagements, with regard to their path to customer success through usage of program features and benefits.

  • Curate and maintain adequate technical depth to bring technical intensity on Azure Data and AI that can empower CSAs to guide customers.

  • Understand customers' overall data estate, IT and business priorities and success measures as related to Azure Data and AI offerings such as on-premise SQL, data warehouses, on-premise Big Data/Hadoop stacks, ingest and ETL procedures, data estate plans

  • Nurture and grow technical depth in the latest Azure Data and AI's Cloud Scale Analytics and AI services.

  • Establish effective feedback loops that surfaces voice of the customer and influences program design teams, other stakeholders and product teams to evolve programs, product and Services that support Customer Success.

  • Build thought leadership and mindshare through engagements with CSAs and partners.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Marketing Data And Analytics (Opportunity For Working Remotely)

Vmware, Inc.

Posted 7 days ago

VIEW JOBS 10/18/2020 12:00:00 AM 2021-01-16T00:00 Search Jobs Job Description Job Description: The Marketing Data and Analytics Director is responsible for delivering data & analytics solutions to the Global Marketing organization within VMware. The ideal candidate is a leader who has a strong understanding of business strategy and technology. As part of the Enterprise Data and Analytics team (EDA), in partnership with Marketing Ops, IT, and other groups within EDA, this position provides hands-on opportunities to help shape marketing adoption of data analytics strategies. You will manage a hybrid team of business and data focused professionals. Being able to align data strategy with business outcomes is key, together with establishing meaningful and important metrics to drive continuous improvement. Core Responsibilities: * Partner with the senior marketing stakeholders to identify, align, and implement strategic goals and objectives, via data and analytics solutions * Provide insights into how to turn available data into valuable information, providing strong advisory support for strategy planning, decision-making, customer intelligence, market intelligence and trend analysis * Provide data management and analytics expertise to support Marketing as a trusted advisor * Co-architect with IT and Marketing Ops team an omni-channel analytics strategy, covering all stages of the GTM funnel (demand generation, nurture, opportunity creation, and pipeline management) * Work with a highly cross-functional data team - data science, business intelligence, advanced analytics, master data, data management, etc. in designing and delivering such data solutions as marketing attribution model, customer journey orchestration, campaign performance analytics, etc. * Contribute to the development of and execute to strategy and business plans to capitalize on current/future market trends and achieve operational efficiencies * Recommend changes in strategy and action plans based on planning and analysis including evaluation of what is happening in the marketplace * Work closely with IT leaders on establishing a holistic modern marketing tech stack, including marketing automation platform, customer data platform, digital asset management. * Work closely with senior leadership on a wide range of business critical and strategic issues * Provide leadership and direction for cross-functional activities that span across multiple functions and organizations * Lead program management for cross-functional projects * Lead and provide mentorship to a team of data and business focused professionals Required Skills: * Ability to clearly and succinctly communicate (verbally/written) in a persuasive and appropriate manner at the executive level * Ability to communicate, present, and influence credibly and effectively * Proactive, responsive, and stakeholder-oriented with a strong sense of project ownership and accountability * Stay up to date on current trends and customer insights in B2B marketing * Strong critical thinking and creative problem-solving skills * Ability to engage on strategy and business objectives with a broad range of peers * Experience in working within a cross-functional team * Ability to inspire and empower others to be at their best * Ability to make sound business decisions by having a strong understanding about business, finance, and risks/benefits of decisions * You have a consistent track record of defining global data analytics strategies, with data quality / master data management background & skills. Basic Qualifications: * 10+ years of relevant work experience in fields such as B2B analytics for product marketing, demand generation, preferably in SaaS products * 5+ years of people leadership experience. Ability to set priorities, develop roles and responsibilities. * Strong background in PII, GDPR, marketing consent data management and governance * Experience in analytics for partner marketing, account-based marketing * Demonstrated ability in launching and growing innovative technology products * Proven track record in working with all GTM functions - product management, marketing, sales, customer success, customer experience * Ability to easily transition from high level strategic thinking to creative and detailed execut ion * A career path that demonstrates increasing levels of responsibility * Demonstrated ability to work independently and autonomously VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs Vmware, Inc. Las Vegas NV

Consumption Acceleration Lead, Azure Data & AI, Americas

Microsoft Corporation