Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them.
We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton Bank. We strive to promote a culture of work-life balance, to unplug and recharge to be your best self, at work and at home.
The Consumer Sales Manager will directly oversee the Berks, Lebanon, and Capital Markets within Central PA.
The Consumer Sales Manager will be responsible for the leadership and overall performance of an assigned Market(s). Will have direct accountability for Financial Center Managers to ensure Market and Financial Center growth goals and all financial objectives are met while delivering an exceptional customer experience. Collaborates with other Sales Managers, both Commercial and Consumer, as well as, Fulton Financial Corporation Partners to achieve common goals and objectives.
Responsible for coaching and mentoring Financial Center Managers by identifying performance gaps and implementing plans to improve individual and team performance. Balances their time with the Financial Centers within their own market. May directly oversee a market(s) consisting of 12-20 Financial Centers.
Utilizes Fulton Financial Corporation's sales management process to set objectives, sales goals, create action plans and monitor progress. Accountable for the achievement of overall market goals.
Sets high goals for personal and group accomplishment commensurate with market opportunity; using measurement methods to monitor progress toward goals. Evaluates business opportunities and establishes challenging goals for self and others designed to achieve exceptional business results. Actively participates in developing ideas for sales initiatives and sales programs.
Leverage and collaborate with key business partners including; Commercial, Fulton Financial Corporation Partners, Segment Managers, Sales Enablement, Human Resources and Marketing. Serves as a member of Market Leadership and assists in business plan preparation and budgeting. Oversee, develop, and manage, as required, external relationships in the market.
Prioritizes, manages, and communicates promotional campaigns and initiatives. Drives and demonstrates ownership in market's success.
Recruits, hires and retains the most qualified employees to ensure a diverse workforce. Drives results through the development and retention of high performing teams through leadership and coaching.
Utilize the coaching and feedback models, performance management and the guiding values of the Fulton Experience to reinforce expected behaviors and goal achievement of Financial Center Managers and their respective teams. Collaboratively establishes performance expectations and development plans. Works with Financial Center Managers to identify areas for development, understand need for improvement, and set specific development goals and developmental activities. Ensures common and consistent communication messages that support the strategic goals of the Bank and leads the team through organizational change.
Partners with Consumer Operations Specialist to ensure Financial Center's compliance with operational and security policies and procedures and all risk management elements as defined by management. Responsible for all credit approvals commensurate with lending authority within the market to ensure proper adherence and support of credit policies and overall credit culture.
Actively coaches and develops direct reports on more complex credit issues. Serve as escalation point for market issues that impact the business.
Bachelor Degree or the equivalent experience. (Required)
5 or more years sales management experience. (Required)
5 or more years retail banking experience. (Required)
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.
Fulton Financial Corporation