Consumer Operations Execution Professional

Citizens Financial Group, Inc. Johnston , RI 02919

Posted 2 months ago


The Consumer Operations Execution Professional is primarily responsible for executing, at a minimum, eight quality control tests related to Home Equity Lines of Credit (HELOCs). Testing may include system to contract testing for new loan setup (for both ALS and MSP), end of commitment testing (for ALS, MSP, and SBO), as well as end of commitment letter reviews. This testing is highly scrutinized as it is presented to governance committees and/or reviewed by the centralized Testing and Monitoring team.

As such, this position requires advanced analytical and critical thinking skills, strong time management, and working with a high degree of accuracy and attention to detail. Proven intermediate knowledge of Excel and PowerPoint to gather, manipulate, and organize data from multiple sources is required. In addition, the Consumer Operations Execution Professional will be responsible for independently driving the maturity of the HELOC testing program forward by working with key business line stakeholders to automate testing where possible, increase monitoring activities, and enhancing/creating key reporting.

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Consumer Operations Execution Professional

Citizens Financial Group, Inc.