Consumer Experience Leader PT - Cherry Hill

Carhartt Gurnee , IL 60031

Posted 2 months ago

Position Details

Position Location: Gurnee, IL

Department: Retail Store Operations

Reports To: Store Manager

FLSA Status: Non-Exempt (Overtime Eligible)

Summary

We are proud to be making Best-In-Class apparel for the active worker. Our dedication to quality is not only reflected in our products but also in our people. At Carhartt, we are committed to providing:

  • Our consumer with a brand they can trust and depend on.

  • Our associates with career challenges and rewards.

  • Our communities with support and assistance.

Our work environment is friendly, business casual, family oriented and welcoming to everyone. Being an equal opportunity employer, we are a diverse workforce with associates located around the globe and across multiple cultures. We advocate an open door policy, teamwork, career growth, and promoting from within. Our associates are our most valuable assets and we invest in them through rewarding career opportunities.

Responsibilities

  • Enthusiastically promote the brand by being an ambassador for Carhartt.

  • Support revenue building strategies achieving/exceeding store sales goals and performance metrics through getting the right product to the right customer at the right time.

  • Support the Store Manager in the achievement financial and operational objectives with regards to expense control, loss prevention and safety.

  • Assist store sales associates in providing a world class shopping experience through role-modeling exceptional customer service standards.

  • Process shipping and receiving, stock location, and inventory by maintaining a well-organized stockroom.

  • Keep accurate records of inventory movement.

  • Partner with the Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.

  • Communicate with Store Manager regarding product mix, trends and needs.

  • Assists in the creation and maintenance of positive employee relations through building, developing and leading a quality store team.

  • Supervise sales associates.

  • Provide a high level of customer service and satisfaction with every customer and sales opportunity.

  • Fully support the Store Manager and Corporate with all functions and direction as necessary.

  • Store sales goals and performance metrics are met through the implementation of revenue building strategies.

  • Inventory levels and stock room will be maintained and well organized meeting Corporate standards.

Education

  • High School Diploma or GED Equivalent

Required Skills and Experience

  • 1 year of supervisory experience in a retail environment preferred.

  • Excellent organization, prioritization and communication skills.

  • Exceptional team and collaboration skills.

  • Strong PC skills: POS Systems and Microsoft Office.

Working Conditions

  • EEO

  • Moderate Lifting (30-40 lbs.)

  • Retail Environment

  • Retail Hours

  • Travel (5%)

  • Tobacco Free

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