Consumer Credit Officer

Wells Fargo Chandler , AZ 85249

Posted 2 months ago

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk - or Independent Risk Management - provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk. Corporate Risk roles depend on a variety of skills, including: Data analysis and synthesis, root cause analysis, change management, process management & execution, risk governance, risk strategy, risk identification & assessment, risk prevention, controls & mitigation, risk monitoring, reporting & escalation, risk systems & technology.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.

The Consumer Lending CRO is currently seeking a Consumer Credit Officer who will be responsible for Unsecured Credit Card line strategy development and monitoring including the following major activities:

  • Develop credit line and cash line strategies for various segments, build business cases to enhance risk management, customers experience and contribute to sustainable and profitable business growth;

  • Conduct comprehensive analyses to assure timely monitoring of strategy efficacy and accuracy, minimizing credit/operating losses and reputation/compliance risk exposure;

  • Partner closely with product/marketing, system & technology, finance, compliance and other Card business areas to develop risk criteria and propose new strategies;

  • Collaborate with various credit, deposit and product groups and external vendors to develop effective ways to manage new account decisions, leveraging best practices and new data/tools;

  • Prioritize tasks based on importance and urgency and provide business case development to obtain timely approval;

  • Manage the rollout of pilot programs and criteria changes that present risk;

  • Create and share monitoring reporting and diagnostics on various credit, vintage, product, offer, channel, mix, delinquency, loss rate, usage/revenue and profitability performance information informing line strategy decisions;

  • Prepare and present project summary and insights to senior managers to garner support and approval

The desired individual will be self-motivated and have strong interpersonal skills in order to actively manage risk while leading and implementing ideas in a cross-functional team environment.

Required locations listed on job posting. Relocation assistance is not available for this position.

Required Qualifications

  • 7+ years of experience in risk role

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills

  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

  • Outstanding problem solving and decision making skills

  • Experience delivering results in a fast-paced, deadline driven environment

  • Strong analytical skills with high attention to detail and accuracy

  • Strong organizational, multi-tasking, and prioritizing skills

  • Ability to translate and summarize complex data into understandable, actionable information and recommendations

Other Desired Qualifications

  • 5+ years credit underwriting, risk management, or comparable position with a credit product

  • Prior experience in a credit card risk management role in unsecured lending, especially acquisition underwriting and line assignment

  • Excellent presentation and communication skills with all levels of audience

  • Proven experience successfully working in a change driven environment

  • Strong SAS and SQL data processing skills

Job Expectations

  • Ability to travel up to 5% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Consumer Credit Officer

Wells Fargo