Consumer & Community Banking - AML Governance - Customer Identification Program - Vice President

Jpmorgan Chase & Co. Columbus , OH 43216

Posted 1 week ago

AML / KYC Officer III, VP (Job Code RT5682, Job Grade 603)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at

CCB KYC/AML Governance

AML/KYC Controls team provides oversight and guidance so that the business delivers Anti-Money Laundering (AML) and Know-Your-Customer (KYC) strategies to assure our product and our customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act and FINRA requirements. AML/KYC Controls works closely with various groups within CCB, such as the AML/KYC Ops, Business Development and Relationship Management, and Operational teams to deliver ongoing requirements for capturing, reporting and monitoring compliance with regulatory standards.

Team is responsible for Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations. This will include conducting research, analysis and providing qualitative/quantitative insights to lead and direct the projects and initiatives to meet our AML/KYC Standards. The role requires alignment with the Firm's AML Consent Order initiatives and will require coordination with Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level.

Role Responsibilities:

  • Responsible to lead and/or manage best-in-class AML/KYC programs/projects/initiatives, from end to end including design, develop, implement, review and reporting, addressing AML/KYC risks and controls, and communicating to Senior/Executive AML Management.

  • Provide research and analytical recommendations to facilitate the creation of Business and/or Technology Requirement Documents

  • Recommend and implement strategies and solutions for AML/KYC initiatives to Management.

  • Prepares reports and presentations for assigned projects to senior management.

  • Provide key direction and leadership to drive the implementation of key change management activities and ongoing support, partnering across CCB lines of businesses as well as coordination with Compliance, Controls partners, Legal and GFCC, etc.

  • Positively and creatively influence change and champion mission critical change initiatives; prepare and help others to anticipate and manage through change

  • Coordinate and respond to internal audit and regulatory exams, while ensuring consistency across CCB

  • Review and analyze critical issues/errors, assessing the business risk and impact, and to facilitate proper recommendation & escalation to senior management

  • Establish and maintain the AML/KYC risk management and control framework to ensure consistent application of best practices and control standards across CCB.

  • Resolves high-level conflicts by making broad decisions, or negotiating with affected senior management.

  • Has complete ownership and responsibility for project timelines, deliverables.

  • Decisions are both tactical and strategic in nature.

  • Responsible for a broad scope of decision-making including complex decisions, CCB-wide Impacts. Work has a sizeable, major impact on the corporation/LOB.

  • Challenge and provide alternative solutions to issues, projects, or initiatives.

  • Prior experience and/or knowkledge of Customer Identification Program a plus.


  • Bachelor's degree or equivalent experience required

  • Minimum of 7 years of financial service experience in controls, audit, quality assurance, risk management, or AML/KYC preferred

  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required and data analytics preferred using Excel, Access


  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business

  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

  • Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills

  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

  • Process analysis / design acumen - ability to understand a process and associated risk to inform control design

  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

  • Understanding root cause / identifying control breaks.

  • Developing timely and sustainable solutions

  • Analyze metrics for emerging risk

  • Implementation and Change Management skills

  • Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

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Consumer & Community Banking - AML Governance - Customer Identification Program - Vice President

Jpmorgan Chase & Co.