Consumer & Community Banking Control Management Control Manager (Chase Auto) Vice President
Req #: 190043331
Location: Plano, TX, US
Job Category: Accounting/Finance/Audit/Risk
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
The Chase Auto business offers consumers car loans and leases through more than 12,000 auto dealerships across the country. Chase Auto is comprised of three businesses: Dealer Services Business that offers retail loans to consumers through Dealers, and provides banking and commercial lending to Dealers; Partnerships Business that offers leases and loans to consumers as a Captive Finance arm of several major Auto manufacturers; Direct Auto Business that offers loans directly to consumers through online and bank channels.
Through these businesses, Chase finances more than 3 million auto loan customers, manages a loan/lease portfolio of more than $80 billion, and has relationships with more than 75% of all U.S. franchised automotive dealers. As of 9/30/18, Chase was ranked as the #1 bank auto lender of new vehicles by market share, and the #7 overall auto lender on new/used vehicles by market share.
Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
Control Management focuses on four areas:
Role will work with the Chase Auto Originations area
Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies
Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
This individual will primarily support the Chase Auto Marketing organization and the Direct Auto Channel
Role will work with the Marketing and Consumer Direct organization within Chase Auto
Expected travel (10-15%)
Additional Responsibilities for Managers (if applicable)
Bachelor's degree or equivalent experience required
7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Business knowledge - ability to understand the business / knowledge of regulation surrounding business
Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
Networking exceptional interpersonal skills; exceptional collaboration and relationship building skills
Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
Process analysis / design acumen ability to understand a process and associated risk to inform control design
Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
Understanding root cause / identifying control breaks
Developing timely and sustainable solutions
Analyze metrics for emerging risk
Writing Action Plans, Procedures
Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
Jpmorgan Chase & Co.