Consumer Communications Manager

Facebook San Francisco , CA 94118

Posted 1 week ago

Facebook is looking for an experienced Consumer Communications Manager to join the Consumer Communications Team. The team's mission is to bring Facebook's community-driven mission to life through proactive storytelling, programs and partnerships.

In this role, the successful candidate will have the opportunity to create and support proactive public relations campaigns, product launches as well as programs around Facebook's mission to build community and its core products. The person will focus on consumer outlets, and must have very strong relationships with the press.

The ideal candidate should demonstrate an ability to work cross-functionally and oversee proactive and reactive consumer communications programs with tangible results. Candidates should be adept at identifying and working with third-party advocates for storytelling opportunities. A strategic, creative and resourceful communicator, able to manage multiple high-level projects simultaneously will be successful.

The position is a full-time position located at our San Francisco, California or Menlo Park, California.


  • Build relationships and engage with consumer press, bloggers, and influencers

Enhance awareness of Facebook and our core products and programs in consumer press outlets

Identify, create and execute opportunities to connect community leaders on Facebook with consumer press to drive our community narrative

Work as part of a cross-functional team in a fast-paced environment, managing multiple projects simultaneously

Help manage external Public Relations agencies

Organize press briefings, media sessions and events, with little oversight or guidance

Prepare briefing materials


  • 7+ years of experience in communications and/or journalism
    2+ years of experience in managing or working with agencies and contractors

Bachelors degree in communications or similar field

Experience with strategic communications, executive communications, project management, thought leadership and supporting public facing opportunities

Experience in project management or programs


  • Experience in both agency and in-house communications experience

Ability to think, plan, and execute resourcefully, both autonomously and as part of a broader team

Ability to manage multiple projects simultaneously, and ability to lead multi-stakeholder projects

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

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Consumer Communications Manager