Consulting Product Analyst

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Consulting Product Analyst today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Consulting Product Analyst. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Consulting Product Analyst reports to the Support Manager, 3M HIM Technologies. Acts as subject matter expert all Solventum HIS products, including the 3M Web Coding and Reimbursement System (3M CRS), the 3M 360 Encompass System, and the 3M Audit Expert/Health Record Management Software (AEHRM). The candidate understands the application of various regulatory products, including grouper files and code dictionaries, across multiple applications within the enterprise. The candidate acts as subject matter expert (SME) for bidirectional interfaces between MT 5.6 Abstracting (ABS), Admissions (ADM), and Non-Magic Interface (NMI) modules, including HL7. Provides leadership for development activities, product updates, and 3M HIS projects, or for other related products that will interface with these applications. The position provides IT expertise and clinical knowledge in analyzing and collaborating on IT and serves as liaison to internal business owners and Solventum.

MAJOR RESPONSIBILITIES

Product Support

• Leads the 3M HIM Technologies support team in developing, deploying and supporting a compliant, integrated coding/billing system and related systems.

• Works with Solventum HIS, MT, Epic, and Cerner to support and communicates issues to business owners, and communicates business needs to vendors.

• Performs Solventum HIS products testing as necessary to deploy timely quarterly regulatory releases and implement industry regulatory changes.

• Acts as third level support for Solventum HIS product issues reported to Enterprise Service Desk.

• Leads the analysis of business and clinical problems/opportunities in the context of requirements and the development of recommendations for solutions that enable the organization to achieve its goals.

• Participates in team evaluations to recommend changes to Solventum applications and products.

• Leads support teams to define, identify and escalate application issues, and ensure the solutions meet business requirements.

• Serves as liaison to internal business owners and Solventum HIS.

Communication/Documentation

Responsible for communicating via multiple media, including but not limited to WebEx conference calls, in person participation and via written documentation across audiences with varying levels of technical expertise

Exceptional written and verbal communication skills and the ability to communicate effectively with individuals at various levels within and outside the organization

Other

• Strong interpersonal skills and the ability to work with a team

• Experience with change management policy and procedures

• Experience working with diverse and complex projects

• ICD-10-CM/PCS and HCPCS/CPT coding experience or IT support of encoder products

• Demonstrated experience in establishing and strengthening relationships

• Detail oriented and analytical with organization skills

• Meets or exceeds project deadlines Ability to prioritize multiple activities and tasks simultaneously and adapt to rapidly changing environment

• Strong problem and issue resolution skills

• Highly motivated and able to work independently with little supervision

• Flexible and adaptable to meet changing priorities

• Experience supporting and troubleshooting HL7 interfaces (including ADT, BAR, DFT, MDM, ORU) preferred

• Experience with business requirement writing preferred

What qualifications you will need:

EDUCATION

Bachelor's Degree

• Required

EXPERIENCE

7 or more years of experience in specifically, related responsibilities

• Required

HL7 working knowledge/experience

• Preferred

Revenue cycle systems knowledge/experience

• Preferred

Or equivalent combination of education and/or experience

LICENSES, CERTIFICATIONS & TRAINING

RHIA/RHIT Certification

• Preferred

OTHER SKILLS & ABILITIES

Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients

• Required

Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect

• Required

Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA Healthcare

• Required

Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA Healthcare

• Required

Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement

• Required

Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results

• Required

Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors

• Required

Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA Healthcare by challenging others to excel and hold themselves and others accountable for achieving results

• Required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.