As a Consultant (Consumer Insights) professional with Numerator Insights, you'll be a vital member of Numerator focusing on a core set of clients and ad-hoc projects. Your responsibility is to serve as the day to day point of contact, engagement lead, and project manager for Numerator's Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durables, Quick-Serve Restaurants. Your goal will be to serve as a trusted adviser with your client - including looking for additional opportunities as well as an annual business review of accomplishments.
Interface directly with consumer insights, shopper insights, category management, brand management, and field teams, supporting their most pressing business questions and challenges
Regularly leverage Numerator's consumer panel and survey data to deliver analytic insights and data-driven stories that address Numerator's strategic customers goal of driving increased sales and improved marketing effectiveness
Together with supporting client services team members, drive your assigned client(s) engagement and utilization of contracted resources (consulting hours, platform access, survey credits, and custom projects) to maximize return on investment, building success stories that help drive business results, and provides an opportunity to expand relationships beyond existing
Work with lead customers and Numerator's product team in developing, prototyping and piloting new solutions and enhanced capabilities. Bring the voice of customers back to the greater Numerator organization to help drive the growth of the business
Possess a deep understanding of Numerator solutions and services including their key differentiators versus legacy approaches and competing offerings
Support sales efforts by participating throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru, including occasional product demonstrations
Generate thought leadership content for our clients, from webinars, and training materials, to blog posts and industry presentations
Travel, as required, to support the above responsibilities
Skilled at building and managing customer relationships, including stakeholder management
Proven consulting skills: conceptualizing, analyzing, deriving insights from data and designing an execution plan to derive results from insights
Comfort proactively diving into the data to find the right data points to answer business questions and create compelling stories for clients
Project management skills are key to success in this position
Strong MS Excel, PowerPoint, and Word skills a must; additional skills/experience with MicroStrategy, Python, and SQL a plus but not required
Knowledge of competitive product offerings including, but not limited to Retail Loyalty Card systems (Dunnhumby, 8451), National Consumer Panel (NCP), IRI or Nielsen, NPD Group, Ibotta, Catalina, or 1010 Data.
Proven track record of delivering high-quality results in a timely manner
Entrepreneurial mindset - everyone on the team gets their hands dirty with data and you will need to. Be a problem solver not just a problem identifier
Excellent oral and written communication skills
Strong presentation skills, with experience presenting directly to clients and prospects with varying levels of experience from analyst to executive leadership
CPG and Retailer knowledge, including knowledge of consumer and category insights. Must be able to speak the language at a granular level of detail, understand their key strategic initiatives and how consumer data can be leveraged to achieve their goals.
Naturally curious and lifelong learner
Deep understanding of both syndicated and household panel data (Nielsen/IRI and/or retail POS and loyalty data)
Bachelor's Degree (required) or Master's Degree (preferred) with 3+ years relevant experience
Management Consulting or CPG experience in Brand Marketing, Market Research, Category Management and/or Shopper & Consumer Insights roles or experience, and/or as a service provider to these functions
Experience in consulting, product, sales support, and/or service delivery function in relevant software industry (e.g. Nielsen, IRI, etc.) is ideal
Relevant experience in a Consultant, Manager, or Director level capacity
Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, Dunnhumby)
Experience as a power user of Microsoft Excel and Business Intelligence software such as Microstrategy, Tableau, QlikView, Business Objects, etc.
What We Offer
An inclusive and collaborative company culture- we work in an open environment while working together to get things done, and adapt to the changing needs as they come.
Market competitive total compensation package.
Volunteer time off and charitable donation matching.
Strong support for career growth, including mentorship programs, leadership training, access to conferences and employee resource groups.
Great benefits package including health/vision/dental, Personal Spending Account, unlimited PTO, flexible schedule, 401K matching, travel reimbursement and more.
If this sounds like something you would like to be part of, we'd love for you to apply! Don't worry if you think that you don't meet all the qualifications here. The tools, technology and methodologies we use are constantly changing and we value talent and interest over specific experience.
While this position can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.