Consultant, Community Change Group

Consultant, Community Change Group - Job Description

About Intrepid Ascent

Intrepid Ascent, a multi-disciplinary team of passionate experts, provides consulting services to support health care and human service organizations to further collaborate through building aligned relationships and using technology for enhanced data exchange. Our services support clients implementing innovative approaches to Community Health Transformation through Impact Analysis, Collaborative Design, and Systems Implementation. We support data sharing and coordination across teams, organizations, and sectors to better serve individuals and improve health outcomes. We offer competitive pay with excellent benefits and a strong company culture focused on long-term growth, collaboration, and positive social impact. We are headquartered in Berkeley, CA with a fully remote and distributed team. Although this position is remote it does require the ability and willingness to travel to support client engagements up to 20% of total time on an annual basis. No relocation assistance is offered with this position.

Your Role

We seek a self-directed, reliable, energetic, and insightful person with a broad understanding of the health care and/or human service environment and a focus on human-centered design and/or quality improvement methodology to serve in a full-time role as a Consultant. You will be a key member of the Community Change Group. The Community Change Group utilizes design thinking, stakeholder engagement, change management, and quality improvement methods to promote positive and sustainable change. We also apply these skills to help clients and their partners incorporate technology into their diverse ecosystems to strengthen human relationships and processes through partnership with our colleagues in the Technology Strategy Group. By guiding program design and implementation from the perspective of individuals and overall community impact, this role is crucial to putting people at the center of transformation to improve health and social outcomes.

What you will do

• Serve as a valuable team player, supporting client engagements across the firm's portfolio of work, providing project management of workstream activities throughout the project lifecycle;

• Apply human-centered design and/or quality improvement methodologies to supporting project teams and client engagements, including but not limited to designing and facilitating meetings to unlock collective intelligence and decision-making;

• Conduct research, analysis of information, and contribute to the development of high-quality work products, such as assessments, presentations, in-person facilitation guides, and client reports. Align expertise with a broader understanding of health care, human service, and policy environments to generate insights supporting innovation in the field;

• Review, interpret, and analyze federal and state policies, including research and analysis of current guidance and best practices for policy implementation (e.g. Medicaid 1115 waiver programs);

• Develop subject matter expertise and analytical skills across Intrepid Ascent practice areas through professional growth activities such as reading industry material, attending conferences and educational events, online courses and webinars, knowledge transfer with other staff, and utilizing learning resources from relevant professional organizations;

What you will bring to the team

• Human-Centered Design Expertise: Demonstrated experience leveraging human-centered design methodologies to support project work. Familiarity with various tools used to unlock collective intelligence, and application of these tools in a work environment; AND/OR Quality Improvement Expertise: Demonstrated experience leveraging quality improvement methodologies (e.g. Model for Improvement, Lean Six Sigma) to support project work. Familiarity with various QI tools (e.g. driver diagram, plan-do-study-act cycles, etc.) and application of these methodologies in a work environment.

• Project Management Skills: Demonstrated knowledge of project management processes, including managing project resources, client and stakeholder engagement, meeting facilitation, maintaining work plans and timelines, issue and risk management, deliverables tracking, reporting, and documentation

• Public Health Interest: Commitment to public health objectives for under-resourced populations; strong understanding of safety-net programs (esp. Medicaid); understanding of social determinants of health and intersection of social services and health care services.

• Ability and desire to embrace Intrepid's Core Values of Integrity, Creativity, Humility, Growth and Community.

• A Passion for supporting positive change through innovative solutions in health care and allied fields.

Experience that prepares you to thrive in this role

This is our ideal wish list, but most people don't check every box on every job description. If you meet most of the criteria below and you're excited about the opportunity and willing to learn, we'd love to hear from you.

• Bachelor's degree with a healthcare, social work, or public health focus, preferred;

• 3-5 years of professional experience in a role directly associated with stakeholder engagement, change management, human-centered design or quality improvement at a health care or social service organization, consulting firm, or other relevant experience;

• Demonstrated knowledge of project management processes, including managing project resources, client and stakeholder engagement, meeting facilitation, maintaining work plans and timelines, issue and risk management, deliverables tracking, reporting, and documentation;

• Experience structuring and facilitating inclusive, participatory meetings of varying sizes;

• Excellent analytical and organizational skills with the ability to master new topics and ideas quickly;

• Strong verbal and written communication skills, able to produce professional written documents, visual diagrams, and reports.

Preferred candidates will also have

• Demonstrated experience developing and analyzing measurement strategies;

• Demonstrated experience developing learning sessions/ trainings for teams of various sizes;

• A residence in California or New York.

Who you will work with

• This position reports to a leader in the Community Change Group

• You will be a key member of a small, highly collaborative interdisciplinary team; and

• You will work with staff at our clients and partnering organizations.

Why we think you will like working here

• You will be part of a stellar team doing exciting work that makes a positive impact.

• Our company combines a strong culture of collaboration and mutual support with high expectations; we celebrate each other's accomplishments!

• You want to work with a great team and have the skills to be a trusted colleague who embraces challenges, learns from mistakes, and grows with our company.

• We are dedicated to your growth and career development in the form of training, coaching, and mentoring, and cultivating your confidence and knowledge.

• Benefits include competitive pay, 401K with a 3% employer contribution, life insurance, medical, dental & vision for employees and their dependents covered at 100%, and medical and dependent care Flexible Spending Accounts (FSAs)

• Generous stipends for home office set up & mobile phone.

• In addition, we offer flexible time off and are committed to work-life balance, flexibility in getting work done, and respecting and valuing the life you want to live.

• The salary band for this position is $80,000 - $100,000

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. For more information, please see www.intrepidascent.com.

To apply, please submit a cover letter and resume. Applications without a cover letter will not be considered.