Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Consultant, CL Qual Assurance

Expired Job

Nationwide Brea , CA 92821

Posted 3 months ago

If you're passionate about becoming a Nationwide associate and believe you have the potential to be something great, let's talk.

Number 54 on the Fortune Magazine 100 Best Places to Work.

JOB SUMMARY: Reviews new and renewal policies of the highest technical complexity and exposure to ensure underwriting quality consistent with company best practices.

Under broad management direction, works with the highest authority limits, discretion, and initiative on assignments requiring high and extensive knowledge, skills and expertise. Ensures adherence to company underwriting guidelines and provides information regarding underwriting best practices and process recommendations to Underwriters, Managers, process owners and leadership. Provides technical advice to lower level associates and other functional areas.

Job Description

REPORTING RELATIONSHIPS: Reports to Manager or Director: Typically no direct reports.


  • Performs detailed review of insured operations and underwriting decisions, using internet tools, insured websites, applications submitted to the company, underwriting documentation, etc. Choose investigative techniques appropriate to each risk from many possible techniques.

  • Analyzes existing coverage, classes and exposure in detail, identifying key details necessary to make an informed underwriting decision. Reviews underwriting thought process to validate appropriate insight was developed and critical information was obtained to make the optimal decision on risk selection and pricing.

    Aggregates insight from regional audits or self audits to find trending that may exists locally or nationally. Responsible for ongoing analysis of line of business performance on behalf of Staff Risk Quality. Leads large multi-faceted analysis projects, responsible for coordinating completion of all required analysis.

  • Processes a heavy volume of detailed analysis requiring lengthy reviews and coordinates work appropriately to meet time and service standards.

  • Makes recommendations to underwriters and underwriting leadership for improvements in Underwriting policies, practices and procedures. Determines action items for broad improvement on a regional or national scale based on evaluation of trends in individual components of the underwriting process.

    Negotiates solutions and influences change to increase alignment of practice. May assist lower level associates with decision making challenges.

  • Plans completion of assignments to meet agreed upon timelines and service level agreements. May participate as part of a team to plan implementation of projects.

    Leads planning of moderate to large multi-faceted projects for the team or unit. Creates action plans based on evaluation and collaboration across all functions. Leads implementation of action plans.

  • Consults with underwriters and in regarding underwriting execution on individual accounts. Provides information to leadership and internal partners on line of business opportunities related to findings in Risk Quality reviews.

  • Communicates with regional underwriters on decision making process for individual accounts. May participate in verbal/written formal audit wrap-ups with senior leadership from regions. Provides input into messaging for department issues and communications and participates in presentations to leadership.

  • Strengthens internal and external relationships through regular contact on underwriting matters, promoting risk quality initiatives.

  • Proactively identifies and contacts partners regarding trends and issues that present concern. Responds to requests from underwriting staff with resolution within established time and service standards in order to facilitate and expedite service needs. Handles escalated underwriting issues from risk quality unit.

  • Educates internal and external partners on underwriting process, practice and tools. Helps train less experienced underwriting staff.

    Coordinates, participates and leads training development and delivery for large complex issues or initiatives requiring extensive research, evaluation and technical expertise. Identifies and communicates training needs and opportunities.

  • Performs other duties as assigned.


Education: Bachelor's degree or equivalent work experience preferred.

License/Certification/Designation: Completion of INS and/or AU or similar designations. Completion of CIC or CPCU is preferred.

Experience: Minimum of seven years of commercial lines underwriting experience with an agency territory assignment, working on larger, more complex accounts

Has an expert understanding of the business and commercial lines underwriting practices, especially on larger, more complex risks.

Excellent working knowledge of organizational appetite and pricing acumen. Excellent working knowledge of company products, program guides underwriting standards and philosophy. Excellent working knowledge of company agency interface applications. Excellent working knowledge of state statutes and regulations pertaining to underwriting assignments.

Skills/Competencies: Excellent analytical and critical thinking skills.

Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite software. Excellent collaboration and presentation skills in individual or group settings.

Ability to coach and mentor Staff Risk Quality team, guest auditors, and regional underwriters. Capable of influencing commercial underwriting leadership based on Risk Quality observations. Proficiency in conflict resolution.

Capable of working as part of a team environment. Capable of leading people. Has the ability to accommodate and anticipate the broad spectrum of customers needs-both internally and externally.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above Minimum Job Requirements must be approved by the: hiring manager's leader and HRBP.


Overtime Eligibility: Exempt (Not Eligible).

Working Conditions: Normal office environment. Non-standard or extended work hours and some travel as needed.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Credit Check: N/A.

Safety Sensitive (SS): N/A.

Job Evaluation Activity: KMP 3/2014

Additional Job Description

  • Additional Posting Information - Please Read*

These Consultant, CL Qual Assurance positions (3) are being created to help support Middle Market Quality and provide feedback from a centralized team. The person in this role will report up through the Combined Resource Group. The positions can be filled in any of our six regional office locations (Des Moines, IA, Columbus, OH, Harleysville, PA, Scottsdale, AZ, Sacramento, CA or Raleigh, NC). Qualified candidates will have a very strong middle market commercial lines background.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act.

Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

Job ID: 53004

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Specialist Delivery Assurance

United Technologies Corporation

Posted 1 week ago

VIEW JOBS 1/7/2019 12:00:00 AM 2019-04-07T00:00 Date Posted: 2018-11-29-08:00 Country: United States of America Location: HCA11: Brea H&W 2727 Imperial Highway, Brea, CA, 92821 USA Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment , you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. This position is for an Experienced Supply Chain professional, who monitors supplier performance, conducts on site assessments, and engages suppliers in issue resolution. Utilizes Supplier Development Playbook and monitors and analyzes key performance indicators to drive improvement in collaboration with suppliers. Primary Responsibilities: * Conducts onsite assessments with the buyers, quality, and engineering teams to drive supplier improvement. * Utilizes Supplier Development Playbook to improve supplier performance to Supplier Gold standards. * Collaborates with suppliers to identify and remove barriers to the implementation of CI to improve on-time delivery and quality. * Monitors supplier performance and applies sustainable countermeasures and actions in order to facilitate improvement * Conducts and participates in production readiness assessments for New Product Introduction and rate increases, including capacity confirmation to ensure a timely ramp-up to production volumes. * Supports supply chain initiatives by monitoring key performance indicators, analyzing cost-to-serve performance data, and coordinating cross-functional work team. * Engages key suppliers to initiate appropriate improvement programs to achieve and sustain high levels of performance. * Plans, organizes, directs and reports all activities and matters relating to supplier performance. * Evaluates supplier performance, management, capacity and production readiness. * Assesses supplier qualifications including training and certifications. * Elaborates supplier development plans and works in collaboration with the supplier to ensure best performance is achieved. Supplier Development Engineer When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us. As a Supplier Development Engineer for the West Region you will have the responsibility to 1) Manage between 5-7 critical suppliers to drive supplier improvement and achieve 100% On Time Delivery (OTD), Zero Defects and sustained performance, 2) set strategy for those suppliers and Manage up to $50M in supplier spend 3) maintain 88% - 90% of spend in Performing and Gold, and less than 2% in Underperforming. Essential Responsibilities: * Execute Supplier Development Playbook at all assigned suppliers * Create a 12month strategic improvement plan for each supplier * Drive delivery (including overdue reduction and buffer compliance) and quality improvement at each supplier by using diagnostic tools such as: Supplier Health Assessment (SHA), Supplier Readiness Assessment (SRA), Supplier Surveillance, Zero Defect Plan (ZDP), and other UTC ACE tools as needed * Work with suppliers to create actions that will address gaps identified from utilization of the above tools * Monitor supplier performance and apply countermeasures to manage supplier Sustainable Improvement Plan (SIP) * Provide leadership to drive supplier Gold at suppliers * Communicate supplier strategic plans and actions to address missed targets to Regional Manager, and to the West Regional Leader as needed * Eliminate any risks that will prevent suppliers from meeting performance targets, and escalate as needed * Drive cross functional and BU engagement to remove roadblocks necessary to improve supplier performance * Prepare supplier executive summaries and present at SBU critical supplier reviews * Participate in or lead process improvement projects to streamline West Region Supplier Performance Operations Education and Certifications: Bachelor's degree in Engineering, Operations, Supply Chain, or other Business related field. Experience and Qualifications: Basic Qualifications: Minimum 3 years of experience in Engineering/Manufacturing/Operations/Supply Chain or related area with a continued proven track record of performance achievement and growth and increased level of responsibility. Preferred Qualifications: * Shop floor/operations knowledge for 3+ years * LEAN/Continuous improvement experience for 1-3 years * Experience in working with suppliers * Experience developing suppliers and supplier relationships * Knowledge of supply chain management in the Aerospace organization * Project/program Management * Ability to lead in a collaborative team environment * Comfortable traveling international * Spanish speaking a plus Special Notes: Travel Requirement: 70% U.S. person statement (U.S. citizenship or green card required): "Due to federal regulation or contracting requirements, this position is only available to U.S. persons. Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen. Note: * Background check and drug screen required (every external new hire in the U.S.) * Drug Screens for re-hires only performed for previous employees who have been gone from the company for more than 1 year UTAS4220182 United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. United Technologies Corporation Brea CA

Consultant, CL Qual Assurance

Expired Job