Construction Technology Support Specialist

As the Construction Technology Support Specialist, you would be responsible for sales and support for Butler Machinery/SITECH Dakotas machine technology products. If have great problem solving and communication skills and have related experience, read the job description below and apply today!

We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 65+ year presence in the marketplace!

Responsibility:

• Service Support Duties

• Provides after sales support and training to customers on the operation of machine technology systems via phone, web and office visits

• Communicates with manufacturers, Butler Service and Sales teams regarding Installation, Operation, and common failure information.

• Works with customers to obtain and develop CAD files for construction projects.

• Resolves customer problems in a timely manner (via telephone calls, site visits, office calls, etc)

• Works with Butler sales and Service teams to educate them on features of machine technology

• Provides Customer Classroom Training regarding Machine Control Technology and software.

• Maintains and tracks all equipment/components for the region.

• Maintains workorder history

• Sale Support Duties

• Collaborates with Butler Sale's team to identify and close sales opportunities of Trimble and Caterpillar machine control products.

• Makes professional quotations and recommendations to the customer including financing options available.

• Provides training to support the BMC Technology initiative, for both customers and employees.

• Coordinates and presents technology products demonstrations to customers and prospects.

• Networks with technical colleges and state agencies to actively promote technology products.

• Provides input for marketing campaigns for the year.

• Helps maintain and tracks inventory throughout sales process.

• Research and understand new manufacturer technology products and those of our competitors.

• Attends sales meeting as necessary

• Actively cares and advocates safety at Butler Machinery. Adhere to all applicable safety policies, procedures and standards.

• Works within and promotes vision, mission, and values of BMC.

• Performs other duties as assigned.

Qualifications

• A two year technical school minimum with an emphasis in Construction Management, Estimating or Engineering preferred but not required.

• Knowledge and/or experience with GPS equipment, construction work, wireless technologies, and machine control products and abilities.

• Experience building 3D models, knowledge of survey principles, concepts and operations preferred.

• In-depth experience in working with computers, operating systems and installing/uninstalling software.

• CAT Electronic Technician and Minestar experience preferred

• Must be proficient in MS Office Suite Software.

• Good problem solving and decision-making skills.

• Good customer relations and communication skills - both written and verbal.

• Excellent time management and presentation skills are required.

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

• 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution

• Health Insurance

• 4 plan options including 3 High Deductible plans

• Health Savings Account (with High Deductible plan options) - Employer contribution up to $1,100/year

• Flexible Benefit Plans

• Dental Insurance

• 2 plan options

• Vision Insurance

• Company Vehicle

• Basic Life/AD&D and Supplemental Life Insurance

• Employer paid Short-Term Disability Coverage

• 60% of base pay/salary

• Long-Term Disability Coverage

• Maternity / Paternity Benefits

• Holidays

• Paid Time Off (PTO)

• 401(K) Plan

• Employee Assistance Program (EAP) - including Health Coaching

• SmartDollar - employer paid financial planning program

• Legal Shield/ID Shield products

• AFLAC options

• Cancer Insurance/Accident/Hospitalization/Short Term Disability

Butler Machinery Company Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

EOE/Minorities/Females/Vet/Disability

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