Construction Materials Testing Dispatcher

Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It's no accident that Atlas creates a better experience for infrastructure and environmental projects. It's how we are built - with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We're just built to be better. We are a great company.

We are seeking a Project Administrative Assistant / Dispatcher, with 1-3 years of project admin coordinating experience, to join our Dripping Springs office in the Austin metro area team. The successful candidate will have excellent customer service & communication skills (both verbal & written); possess outstanding follow through skills; highly reliable & dependable; Computer proficient; and the ability to handle emergency situations. Previous construction industry experience is a plus and specific dispatch experience in material testing & construction inspections is ideal. However, Atlas is willing to train a candidate possessing an aptitude and desire to learn new skills. Hours for this position are from 7:30 - 5:30 Monday through Friday. Also, a dispatch cell phone will be with you at all times for after business hours calls.

• Actively and efficiently dispatches staff during work hours

• Answers incoming telephone calls from clients/contractors

• Schedules staff to multiple jobsites

• Maintain and distribute electronic schedule

• Coordinates paperwork for project set ups

• Updates database

• Creates and maintains electronic documents

• Provide administrative assistance to field personnel

• Provide administrative support to supervisor

• Set up new projects

Essential Duties And Responsibilities:

• Schedule field personnel on a daily basis. Receive, record, and distribute inspection and testing requests to inspectors. Take calls/emails from clients and contractors for inspection and testing requests. Record information such as project name, location of jobsite or shop where work is to be performed, time and date the work is to be performed, what equipment will be necessary for the project, a description of items to be inspected and/or tested and review all project details with the client/contractor.

• Prepare the work order, enter information into the computer and communicate dispatch as appropriate, and if necessary, with the project manager or project engineer. Decide which personnel are qualified to perform tasks and make decisions regarding daily assignments. Schedule the service call and assign appropriate personnel as necessary, with proper equipment, to the jobsite. Coordinate equipment deliveries and pick-ups with inspectors and the Equipment Manager. Follow-up and verify that all samples were picked up. Address complaints and resolve problems.

• Relay messages and special instructions to mobile crews, sample pick-up drivers and other departments as needed.