Construction Draw - Loan Servicing Specialist

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Description

POSITION DESCRIPTION:

A Construction Draw and Loan Servicing Specialist processes, tracks, posts, and maintains files on individual construction loans. This role also provides general administrative support to the Loan Officers in a professional office/client service environment.

The ideal candidate is highly organized, detail oriented, and provides exceptional customer service. Experience in the construction or mortgage industry is a plus.

This is an on-site role in Idaho Falls.

A Construction Loan and Support Specialist's Day would generally look like but is not limited to;

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitoring emails for client's questions and construction activities.

• Input and setup of new budgets into the Construction platform for Commercial and Mortgage.

• Managing the draw requests and following up with clients and General Contractors for any missing information or incomplete documentation.

• Ordering inspections.

• Reviewing clients' draws for accuracy and compliance.

• Draw funding.

• Managing the final draws (ordering inspections, re-certifications of values, requesting required documentation from Builder/Borrower to process final draw).

• Managing upcoming construction term expirations. Work with the client and builder to process construction term extensions and or modifications for the permanent phase.

• Provide construction project status reporting to upper management.

The main day to day will be primarily processing draws but will also include the following:

• Performing general clerical duties including data entry, boarding new loans to the core accounting system, escrow servicing, filing, loan payment processing, payoff letters, management of loan files.

• Other duties as assigned.

Requirements

Desired Qualifications:

• Strong written and verbal communication skills.

• Loan servicing experience

• Construction loan administrator experience a plus.

• Quick learner and adapt to new processes and procedures.

• Technologically-savvy including but not limited to Adobe, Microsoft 365, Coe-banking software and other software platforms.

• Strong work ethic, attention to detail, and resourceful.

• Capable of working independently and as a member of a team.

• Ability to work under pressure and meet deadlines.

PHYSICAL REQUIREMENTS:

• Ability to work full time, 40 hours per week

• Ability to work additional hours if there is a business need

• Standing occasionally, 33%-65% per day

To fulfill your essential job responsibilities, you must meet these physical requirements.

The above-mentioned job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.