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Kyriba is the global leader in cloud-based treasury, cash and risk management solutions, delivering Software-as-a-Service (SaaS) financial technology to corporate CFOs and Treasurers. More than 1,800 global organizations use Kyriba to enhance their global cash visibility, improve financial controls, and increase productivity across their cash and liquidity, payments, supply chain finance and risk management operations. Kyriba is headquartered in New York, with offices in San Diego, Paris, London, Tokyo, Singapore, Dubai, Hong Kong, Shanghai and Rio de Janeiro. Kyriba added more than 230 new customer logos during the year and is growing at a fast pace!
Kyriba is hiring a Connectivity Consultant. The primary responsibility is managing the delivery of a portfolio of Kyriba implementations in North America. Additionally, administers and ensures compliance with all company standards, policies, and procedures.
Essential Duties and Responsibilities:
Responsible for delivery against assigned project plans and tasks for implementations
Review and ensure that weekly status calls, reports, projects plans, and issue lists are updated and communicated to client
Coordinate with Kyriba functional teams (Prod Mgt, Dev, CS, Sales, and Prod Support) to manage client issues in a timely and effective manner
Monitor at the project level; budget, schedule, resource allocation, scope, and Client Satisfaction
Review and ensure Client Summary status sheet and issue log is updated weekly and project managers of those projects are up to date
Manage FTP set-up, encryption with application GUI for Host to Host solution
Manage configuration for implementing Swift Protocols Fin/FileAct channels
Experience in implementing payment format file (X12 / EDI820 / MT101, ISO 20022 Formats) and bank reporting (BAI2, MT940,Camt53/52)
Liaison between bank and client managing bank reporting and payment implementation
Responsible for analyzing detailed customer issues
Serve as liaison between client and internal software development team by creating technical specifications and procedures
Testing responsibilities for connections as well as support and training of client on such processes
Develop understanding of Cash Management, Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces
Cross training in functional areas of knowledge of the application
Maintain Billable utilization at 75% level or above
Administering of TCP/IP protocols and LAN/WAN configuration (FTP,FTPS and SFTP)
Experience with implementing Swift related transmission via SAA, Swift Alliance Lite 2
Understanding of the encryption technology of PKI and x509
Administering NetSuite API
Understanding general concepts of SSO, Federation, SAML 2.0, Open ID, SSO architecture and terminology.
Experience with ADFS, Oracle Identity Manager or CA SSO a plus
Understanding of data flows between Service Providers and Identity Providers.
Experience establishing and troubleshooting Identity Provider and Service Provider initiated connections.
Baccalaureate or Graduate degrees in Business, Finance or Information Systems or relevant work experience
Strong customer support skills with demonstrated ability effectively dealing with escalated customer concerns
Approximately 4+ years' experience with financial products in a sales, support, development, or consulting environment
Professional communication skills both verbally and written. Ability to discuss complex issues with banks, partners and Kyriba clients.
Previous project/customer management experience
Client-focused IT and/or Consulting Professional able to analyse detailed customer issues
Must have a solid background and understanding of Cash Management, Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces
Skilled at asking key questions that helps clients to discover their needs, building trust by communicating effectively with clients about status and issues, developing and presenting convincing recommendations that address key client objectives, setting appropriate expectations with client and managing them throughout the project life cycle
Kyriba Culture and Values:
At Kyriba, we value a strong work culture and sense of community and ownership among our global team. We live by our "iCare" value system to demonstrate our care and commitment to our clients and to each other. In hiring, we look for candidates that are a strong fit with our culture and values, as well as bring the talent and experience required for the position.
Innovation: We foster innovation and entrepreneurial thinking across our team by rewarding employees for their achievements and encouraging efficiency and continual process improvement.
Client Success: Our passion is to enable our clients' success. We do this by understanding their needs and developing and managing solutions that provide them the insight to effectively drive decision-making within their organizations.
Accountability: We each take personal responsibility for our actions. We are committed to our own continuous improvement and we go the extra mile to meet our clients' needs.
Respect: We respect each other's ideas, efforts, and commitments, and embrace our diverse cultures and points of view. We achieve our goals through teamwork, responsiveness, open communication and a positive attitude.
Excellence: We strive for excellence in all that we do and bring the passion and commitment to deliver on our promises. We achieve excellence through leadership, teamwork, transparency, and integrity, and we are committed to recognizing employee achievements.
To learn more about Kyriba:
Check out our Career page: http://www.kyriba.com/company/careers
Like Kyriba on Facebook at facebook.com/kyribacorp
Follow Kyriba on LinkedIn at linkedin.com/company/kyriba-corporation
Follow Kyriba on Twitter at twitter.com/kyribacorp
Read Kyriba's blog at kyriba.com/blog
Connectivity Consultant (Unfilled)