Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Configuration Analyst , Trion Group, A Marsh & Mclennan Agency Llc.

Expired Job

Marsh & Mclennan Companies, Inc. King Of Prussia , PA 19406

Posted 4 months ago

The Configuration Analyst (CA) is responsible for serving as the day-to-day liaison for our client contacts and their respective healthcare providers and vendors during implementations, open enrollments, and ongoing benefits administration. Responsibilities include system configurations, creation and execution of test plans, delivering on project deliverables, maintaining employee eligibility, performing quality assurance tasks, resolving escalated client-specific issues, and collaborating with internal team members and other departments for client deliverables and special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

  • Accountable for all client deliverables and procedures related to benefit plan design changes for implementations, renewals and ongoing administration;

  • Review and revise business and plan design requirements and the functional design specifications for system set-ups and configurations;

  • Responsible for quality assurance tasks for various client deliverables and procedures such as, but not limited to, carrier files, payroll files, billing reports, worksheets, confirms, and inbox requests;

  • Analyze technical requirements, test plans, training materials and procedure documents;

  • Execute test plans and test case scenarios to ensure requirements are being met;

  • Perform data manipulation, mapping, conversions, and validations utilizing internal systems, external files, Access, and Excel;

  • Monitor, research, and resolve escalated client issues by utilizing Trion's Issue Management System and other client specific tools, while coaching client team members on resolutions;

  • Assist with developing client-specific training guides for Call Center staff in support of clients' benefit plan intricacies and for increased call volume during peak seasons;

  • Participate and/or facilitate meetings with clients, carriers and other internal departments;

  • Proactively identify and resolve risks and provide proper escalation for high level resolutions;

  • Maintain best practices and proactively recommend opportunities for efficiency improvements;

  • Establish and cultivate relationships with clients, vendors, carriers and internal departments to ensure successful implementations, renewals and ongoing administration;

  • Coach and train internal members of the benefit administration team on best practices and client-specific knowledge;

  • Perform other duties and responsibilities as assigned.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

  • Bachelors degree in related field including the following: Business, Management Information Systems (MIS), Computer Science, Mathematics or equivalent work experience is preferred;

  • Intermediate knowledge of Microsoft Excel (i.e. mail merge, sorting/filtering, formulas);

  • Working knowledge SQL required; Access highly preferred.

  • Minimum of 1-3 years experience in an employee benefits capacity preferred.

  • Experience working through an open enrollment or annual renewal benefits cycle preferred;

  • Client-facing experience is highly preferred;

  • Experience within a health care, health and welfare consulting, insurance brokerage, human resources consulting, or employee benefits related industry is highly preferred;

  • Related exposure to Benefits Administration, COBRA, Spending Accounts, HRIS, and/or Payroll environments is a plus.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Analyst Trion Group A Marsh & Mclennan Agency Llc

Mercer LLC

Posted 2 months ago

VIEW JOBS 10/16/2018 12:00:00 AM 2019-01-14T00:00 Company:Marsh Description: The Technical Analyst is responsible for the technical tasks and deliverables in regards to clients' benefit plan implementations, open enrollments, ongoing administration, and special projects. This includes working collaboratively with clients, carriers, and internal departments to develop technical and functional specifications, create and execute comprehensive test plans, and consult on system design, implementations, and business process flows. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following: - Utilize Trion's proprietary software and other software applications to perform system setup, analysis, maintenance, and enhancements as required by clients' needs and project plan specifications; - Establish and cultivate relationships with clients, vendors, carriers and internal departments to ensure successful implementations, renewals and ongoing administration; - Gather and document business requirements to develop technica l and functional design specifications for new programs or modifications to existing programs per client requirements; - Analyze technical requirements, test plans, training materials and procedure documents; - Execute test plans and test case scenarios to ensure requirements are being met; - Perform data manipulation, mapping, conversions, and validations utilizing internal systems, external files, Access, and Excel; - Create and execute SQL and/or Access queries to determine proper data logic and file structures; - Develop and generate client specific or ad-hoc reports and provide escalated support for specific files such as, but not limited to, carrier files, enrollment counts, payroll files, census files, and billing reports while verifying reports meet quality standards; - Assist with Project Management tasks such as scope definition, project plans, issue management, and status updates; - Actively participate in meetings to provide technical subject matter experti se for clients, carriers and other internal departments; - Provide daily support of client partnerships by delivering prompt, thorough, and client-centric responses to customized and standard requests; - Resolve complex and escalated issues as well as identifying higher level risk; - Support client implementations, renewals, and other project initiatives as needed; - Possess thorough understanding and provide knowledge sharing of client and carrier data structures for proper data integration; - Assist with the development and documentation operational standards and best practices; - Train members of the technical analyst team and other internal departments as needed; - Perform other duties or special projects as assigned. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. * Bachelors degree in Management Information Systems, Computer Science, Mathematics or equivalent work experience is preferred; - Minimum of 2 years of technical analytical work experience required (i.e. technical specification writing, test plan development, ad hoc report writing, data conversion, etc.); - Working knowledge Microsoft Access and/or SQL is required; - Client facing experience is highly preferred; - Knowledge of Software Development Life Cycle methodology (SDLC) is preferred; - Experience within a health care, health and welfare consulting, insurance brokerage, human resources consulting, or employee benefits industry is highly preferred; - Related exposure to Benefits Administration, COBRA, Spending Accounts, HRIS, and/or Payroll environments is a plus. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Mercer LLC King Of Prussia PA

Configuration Analyst , Trion Group, A Marsh & Mclennan Agency Llc.

Expired Job

Marsh & Mclennan Companies, Inc.