Four Seasons Hotels Inc Scottsdale , AZ 85250
Department: Catering & Conference Services
Position: Conference Services Managers
Status: Full -Time
Conference Services Manager coordinates all requirements for various conference groups booked by the Sales Department: arrival & departure, guestrooms, foodservice, meeting facilities, and events. Position is responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process. Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction.
Recipient of AAA Five Diamond Award
Recipient of Forbes Four Star Award. Talavera and Spa named recipients of Four Star Award
Talavera wine list recognized with a "Best of Award of Excellence" by Wine Spectator
Winner of Editor's Choice Award Best Golf Resort in the Southwest by Golf Digest
Recipient of Gold "Smart Star Award" for Best Desert Hotel by Smart Meetings
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine "100 Best Companies to Work For" rankings every year since 1998.
Job duties include but are not limited to:
Through the use of creative and attractive menu presentations and event proposals, negotiate with clients to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
Coordinate with the Sales & Catering department to insure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Supervise the execution of banquet events. Review all function space with Banquet Manager
Assist with all guest inquires within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
Mentor and develop Administrative staff for future career growth
Ideal candidate will have:
Bachelor's Degree and/or CMP Certification preferred
2 to 3 years of hotel or resort experience in a similar position preferred
Excellent reading, writing & oral proficiency in the English language
High level of creativity, organizational skills, attention to detail and ability to multitask
Ability to work long and irregular hours, weekends, and evenings.
Ability to negotiate, organize, delegate & work under pressure
Basic knowledge of audio-visual equipment and Internet technology
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf