Conference Services Assistant

Working Title Conference Services Assistant Position Number C00746 Posting Number C00645P Type of Recruitment General Public Pay Band 3 Is this position restricted? No Work Location Radford Division Finance & Administration-20 College/Unit University Services-Auxiliary-2520 Department University Services-25208 Hours Per Week 40 Months Per Year 12 Academic or Calendar Year Calendar Year Full Time/Part Time Full Time If part time, enter Percent Time

Work Schedule

Normal Work Schedule

Monday-Friday 8 a.m. to 5 p.m. Monday through Friday.

Some night and weekend hours as be needed.

Physical Demands

Posting Text

Contact Name for Applicant Lee Blackwell Contact Phone for Applicant (540) 831-6037 Education/experience

A combination of knowledge, skills, and abilities, including education and/or experience in a related field.

Job Summary

Reporting to the Manager of Conference Services, the Conference Services Assistant will assist in the implementation of conference services events. They will assist and advise customers throughout the university and local communities to ensure successful event outcomes.

Including but not limited to, answering phones, collecting information from clients and guests, preparing estimates, invoices, and collecting payments for events. Scheduling and planning with internal and external resources to support events. Daily reconciliations, financial corrections per university policies and procedures.

Processing invoices and interdepartmental transfers for services or rentals. Makes eVA purchase requests, for all of University Services, as needed. Assist as needed within any area under University Services. Serves as the backup for the University Services Auxiliary Services Tech, and Scheduling Manager, as needed.

Required Qualifications

Strong customer service skills. Must have strong computer skills and be very proficient with Microsoft Office products with special emphasis on Excel and Access.

Must have strong analytical skills.

Ability to learn multiple computerized systems. Strong written and verbal communication skills.

Ability to work effectively independently or as a part of a group. Strong time management and organizational skills. Must have strong accounting skills, as they apply to reconciliation, accounts receivable and accounts payable.

Ability to work nights and/or weekends as necessary. Ability to work some overtime if necessary.

Additional Considerations

Prior experience working in event planning. Functional use of Banner and eVA.

Experience in working with credit card transaction systems and software. Experience working in a higher education setting. Preference for person with experience in a fast-paced, high-volume, customer service organization. Demonstrated experience working with data for reporting purposes.

Hiring Range Starting at $38,000, (Pay Band 3) Posting Date 05/29/2024 Application Review Date 06/19/2024 Closing Date Open Until Filled Yes Special Instructions to Applicants Employment Conditions Must have a criminal background check, Alternate work schedule - if other than M-F, 8-5 please describe below Statement of Economic Interest is required No Alternate work schedule

Ability to work a varied work schedule, including evenings and weekends, to ensure good customer service.

Required Licenses Must have valid driver's license Describe other job related licenses and/or certifications Equal Opportunity/Affirmative Action Statement

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university's policies, procedures, and programs concerning safety and security, as well as three years' of crime statistics for our campus.

As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Quick Link for Internal Postings https://jobs.radford.edu/postings/14397