We are Pennsylvania's premier luxury, nature-inspired retreat, named one of 2018's top 58 most luxurious hotels in the world by Forbes Travel Guide!
The Office Coordinator of Conference & Catering Services is accountable to complete, administer, and maintain total support to the Conference & Catering Services office as well as to provide total support to the Director of Conference & Catering Services, resort guests, associates, and ownership as needed. This position is essential in providing professional paperwork and communications from the Conference & Catering Service department to the entire resort. The Coordinator must maintain a positive attitude, flexibility, and a desire to provide world-class customer service.
Be Excellent, Be Engaged, Be Empowered to Create Lifelong Memories.
Deliver and retrieve all mail and correspondence.
Answer telephone in the Conference & Catering Services office and take complete messages, if necessary.
Liaison between Director of Conference & Catering Services and all levels of management and associates.
Maintain communications between associates, management and the Conference & Catering Services Department.
Distribute and maintain various paperwork Group Resumes, Banquet Event Orders, Daily Events, Change Logs.
Update & maintain the Daily Events on all digital TV screens.
Scheduling of appointments for Director of Conference & Catering Services and other managers as directed.
Computer support: word processing, spreadsheets, databases, e-mail and Windows applications Powerpoint, Publisher preferred.
Attend necessary team, department, supervisory, and resort wide meetings as directed.
Complete and coordinate special projects as directed.
Assume all other responsibilities assigned
Knowledge, Skills, and Abilities Required
Must possess a positive attitude with the ability to handle stressful situations.
People oriented and possess good organizational and communication skills.
High school Diploma, college or business degree preferred
Must have proficient computer skills: all Windows Microsoft packages
Must be able to speak English
Nemacolin Woodlands Resort