Concierge

Your Life Senior Living Coconut Creek , FL 33063

Posted 2 months ago

GENERAL PURPOSE

Staff reception desk. Perform clerical duties. Carry out tours for prospective residents. Perform other marketing duties.

SKILLS and QUALIFICATIONS

  • Must be at least 21 years old.

  • Demonstrate ability to communicate effectively in English, both verbally and in writing.

  • Meet state or provincial health related requirements.

  • Maintain any other certification as required by state or provincial regulations.

RESPONSIBILITIES

  • Staff reception desk continuously during assigned period.

  • Arrange coverage of reception desk during break and lunch periods.

  • Graciously greet all visitors and politely assist them as necessary.

  • Politely assist residents as necessary or ensure other appropriate team members do so.

  • Maintain Resident and Guest Register.

  • Promptly answer the telephone, directing calls to appropriate persons or relaying messages.

  • Process payments for Your Life purchases.

  • Monitor for and direct incoming communications to appropriate persons.

  • Monitor resident call system and ensure staff response (if call system is adjacent to the reception desk).

  • Monitor exit alarm system and ensure staff response.

  • Perform other duties as assigned by Business Office Manager.

  • Perform simple, routine maintenance of office equipment.

  • Compile resident move-in packets.

  • Perform marketing duties, including but not limited to:

  • executing tours for prospective residents;

  • recording and reporting deposits received from prospective residents;

  • entering current and prospective resident information into community contact system;

  • Coding and submitting accounts payable invoices, submitting staff mileage and expenses, and complete daily deposit in absence of the Business Office Manager.

  • Perform other responsibilities as assigned by Business Office Manager.

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Concierge

Your Life Senior Living