Concierge

Vpne Parking Solutions Stamford , CT 06901

Posted 2 months ago

Overview

VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand. Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse? If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

The role of the Concierge is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.

Responsibilities

  • Make exceptional guest experiences the priority in every interaction

  • Contribute to a safe environment for all guests and employees per company and site-specific guidelines

  • Maintaining a ready to serve posture that is welcoming to guests

  • Make eye contact and smile to all guests to acknowledge them

  • Prioritize assisting guests before other tasks

  • Working efficiently, without rushing, to help guests

  • Use VPNE preferred word choices while speaking with guests

  • Follow all cash handling guidelines per company policies

  • Empty trash, sweep and perform other cleaning duties as needed

Qualifications

  • Ability to read, write and verbally communicate in English

  • Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions

  • Ability to receive medical and security clearance for one or more locations

  • Possess the manual dexterity to operate essential office equipment, including computers and cash registers

  • Possess the mental acuity to be able to process cash and manual transactions

  • Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds

  • Be at least 18 years of age

  • Be able and willing to smile during every customer interaction

  • Maintain uniform standards while around the account

  • Ability to create relationships with customers

  • Organization and strong problem-solving abilities

  • Educational Requirements:
    High School or GED

  • Years of Experience: Entry Level

  • Language Skills:
    Proficient in English both verbally and written

Benefits:

  • Paid weekly

  • Medical, Dental, Vision

  • 401K with up to a 5% match

  • Commuter benefits

  • Childcare benefits

  • Discount programs

  • Short-term disability

  • Accident insurance

  • Life insurance

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Concierge

Vpne Parking Solutions