Troon Golf, L.L.C. Bend , OR 97708

Posted 2 weeks ago

Pronghorn Resort in Bend, OR is excited to announce the exceptional career opportunity of Concierge. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Scholarship fund available for employees as well as children of employees

Key Responsibilities of the Concierge:

  • Promotes resort's facilities and area attractions.

  • Serves as a local information source for guests.

  • Provides information about special events within the resort and the surrounding area.

  • Maintains adequate supply of brochure rack items in a clean, well-organized manner.

  • Answers all incoming calls to the guest service desk.

  • Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.

  • Assists guests with questions and concerns, makes suggestions and identifies possible solutions.

  • Incorporates safe work practices in job performance.

  • Performs other duties as required.

Minimum Qualifications for the Concierge:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

  • Regular and reliable attendance.
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Troon Golf, L.L.C.