Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Concierge Representative

Expired Job

Horizon Services Newark , DE 19711

Posted 2 months ago

Horizon Services is looking for Concierge Representatives to assist potential prospects with product and service information, plus scheduling of online inquiries.

This is a NEW position within the marketing department that will handle the customer service and dispatch of all web requests and online lead generation.

Examples: Home Advisor, Angie's List, Better Business Bureau, Houzz, Best Picks, Five Star Rated, Yelp, etc.

The position will manage a large volume of inbound and outbound inquiries, and scheduling for all Horizon Services companies.

Who you are:

  • Strong sense of urgency

  • Superior customer service skills

  • Understand all facets of the business (from customer service, sales, to dispatch)

  • Motivated by goals and monetary incentives

What you'll be doing:

  • Contact potential prospects by phone and/or email to solicit sales and services

  • Convert interest through calls and/or email into booked appointments

  • Deliver sales and service pitches to potential prospects to set appointment

  • Schedule appointments for prospects

  • Ensure inbound calls and emails are addressed and answered in a timely manner

  • Ensure outbound calls are completed in a systematic way

  • Thorough understanding of all product and service offerings

Successful candidates for this position will be:

  • Multitaskers Able to handle multiple projects and tasks in a fast-paced environment

  • Detail Oriented Able to pay attention to the minute details of a project or task

  • Efficient Able to work in a fast-paced environment and handle multiple projects and goals

  • Competitive Able to strive to get ahead, finish projects, and exceed goals for monetary incentive

  • Goal Oriented Able to focus on a goal and obtain a pre-determined result, achieving all necessary KPIs and exceeding metrics

  • Communicative Able to communicate information via writing and spoken word clearly and concisely

  • Customer Oriented Able to take care of customer needs while following company procedures

  • Problem Solvers Able to find a solution for or to deal proactively with work-related problems

Position Qualifications

Education: High School Graduate or General Education Degree (GED) Required

Experience: 4 plus years of experience in a customer service call center environment (home improvement industry preferred)

  • Sales experience recommended

  • Motivated by monetary incentives

  • Accountable and enthusiastic about generating revenue

  • Knowledgeable and comfortable with all aspects of the business

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Card Issuance Operations Representative

Bank Of America Corporation

Posted 6 days ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 Job Description: Processes transactions in one or more of the company's internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship. This position is working in the vault pulling and verifying LOB requests. Works with consumer small business and HSB. Required skills: * 1 + years of Experience working in a fast-paced production environment. * Strong personal skills with a proven ability to communicate verbally and in writing * Demonstrated organizational skills with emphasis on prioritization and multitasking * Demonstrated attention to detail. * Proven ability to work collaboratively on a team and with key partners * Basic computer skills * Proven ability to listen and understand instructions and ask questions as needed * Ability to work on own and with a team. * Should be able to lift up to 50lbs, and be able to push / pull materials safely on a cart. * Must be able to stand and walk around as needed for the duration of the shift. * Must be able to work scheduled hours: Monday, Tuesday, Wednesday, Friday, Saturday 5:30am-2:00pm Desired skills: * Goal and results oriented * Strong follow-through skills * Pallet Jack experienced helpful * Flexibility with work schedule depending on business needs Posting Date: 12/06/2018 Location: Newark, DE, Christiana IV, 800 Samoset Dr, - United States Travel: No Full / Part-time: Full time Hours Per Week: 40 Shift: 1st shift Weekly Schedule: Monday, Tuesday, Wednesday, Friday, Saturday 5:30am - 2:00pm Bank Of America Corporation Newark DE

Concierge Representative

Expired Job

Horizon Services