Concierge (Receptionist)- Part Time- Per Diem

COVID VACCINE REQUIRED

Essential Functions:

Answers incoming calls, both internally and externally, in a warm,

pleasant and professional manner

Ensures that all messages are relayed promptly to the intended

person

Maintains current visitor log

Greets all visitors, residents, family members and associates in a

warm and inviting manner on the phone and by standing and

walking around the desk for anyone entering the community

Ensures that the reception areas are clean, hospitable, and inviting.

Ensures the compliance of all concierge team standards and first

impression captain standards for the community entrance from the

driveway entrance (s) through the lobby

Responsible for creation and maintenance of resident face sheets

utilizing the Yardi system

Inputs resident information for faces and uploads resident

photograph

Updates information as it changes and ensures updated face

sheet is distributed to all appropriate locations

Current resident face sheets should be kept in the

following locations: Van Book, Resident Medical

Record, Business Office File and the Emergency

Book