Concierge Professional

Job Description

At Vivint, our purpose is to power a brighter future together. One that is safe, smart, and sustainable.

Our people make all the difference in our success.

Are you interested in developing into a professional sales individual who values owning your own business and doing the right thing?

If you are career-minded with strong goals, then we want you to join our brand new and exciting department. Our Concierge team continues to grow. We are looking for high-potential and quality individuals to join Vivint. Our Concierge team is obsessed with our proven sales process to ensure protection and peace of mind to all customers and homeowners nationwide.

Who We Are:

The purpose of the Vivint Concierge team is to delight our Vivint customers with our service and provide opportunities to save money. Our Concierge Professionals reach out to our existing customers who have just installed in their first few months to make sure we meet our service expectations, offer proactive solutions to any questions, and provide customer education. As well as offer upgrades, upsells, and exclusive offers. Successful Specialists determine customer needs and maintain our world class service.

Schedule: Monday - Friday, No weekends!

Training: Paid, Mandatory Training (2 weeks)

Pay: $12/hr + uncapped commission (average earnings of $50,000+)

• Potential to increase hourly pay within your first 6 months upon completion of additional trainings

Job responsibilities:

• Effective Specialists are dedicated to providing value in all interactions both with our customers and internally. They have the ability to identify and manage their emotions and handle interactions with others sensibly and empathetically.

• Those who excel adapt to new situations, handle change, and balance multiple demands.

• We win together! We are committed to the performance of our Specialists, and they demonstrate a competitive and collaborative attitude in order to meet team and department goals.

• Our team strives to develop a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.

• Specialists take accountability and exhibit resilience to succeed on a competitive sales floor.

Required Skills and Experience:

• Must be at least 18 years old

• Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint)

• Must be able to commute to our Lindon office

• Must be able to commit to at least 6 months employment

• Able to work Full-time (schedule is flexible)

• Prior sales experience is a plus

• Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately

Learn about the Vivint Culture and why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Daily lunch and drinks on site

• Paid holidays and flexible paid time away

• Employee/Friends/Family Discounts

• Onsite health clinic, gym, gaming tables

• Medical/dental/vision/life coverage & 24/7 Medical Hotline

• 401(k) + Employer Match

• Employee Resource Groups

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are a current employee, please notify your manager that you are applying prior to applying.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".