Concierge - Paravel

We are looking for a Concierge for our Paravel location. This community has 246 units and is located in Eden Prairie, MN.

As the Concierge you are responsible for providing high quality customer service to residents and guests. Coordinates various services/programs and is a resource to residents regarding the local market.

1TP Perks:

• $18-$22/hr+ opportunity for incentive/bonus pay

• Rent Discount

• Paid Time Off

• Career Development Program & Advancement Opportunities

• Educational Assistance

• Verizon & Sherwin Williams Discounts

• Employee Assistance Program (EAP)

• One Company Culture: we all come from different backgrounds and bring a variety of unique experiences to the table. It is that diversity of perspectives and opinions that drive us to be better. Working together is what drives us forward!

Schedule: Mondays 9 a.m.-6 p.m. & Fridays 9 a.m.-5 p.m.

Responsibilities:

(included, but are not limited to)

• Welcomes residents, guests, and vendors as they enter the office. Ensure any questions and/or needs are met

• Helps residents schedule and reserve amenity services

• Maintains a level of security by monitoring guest traffic, parking ramp, fire alarm, and cameras. Keeps a daily log of events and report concerns to management

• Develop and implement resident events

• Answers phone calls and forwards callers to the appropriate parties

• Assist with completed service request call backs as necessary

• Assists residents with checking in or out luggage carts

• Manages all package deliveries by documenting arrival information and notifying residents of deliveries within 24 hours

• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community

• Keeps detailed information on local area restaurants, shops, delivery places, and other relevant information that may be of interest to residents. Maintains relationships and contacts with concierge vendors

• Books elevator for move ins, move outs, and furniture deliveries

Minimum Qualifications:

• High school diploma or equivalent preferred

• 6+ months of customer service or related experience preferred

• Computer proficiency, including MS Office: Word, Excel, and Outlook

• Knowledge of Fair Housing regulations preferred

Physical Demands: The job is periodically sedentary, but requires mobility (i.e. climbing stairs or squatting) to tour and inspect apartments/communities. Involves sitting, walking, or standing for prolonged periods of time and stooping for brief periods of time. There is some repetitive motion of the hands and wrists associated with using a computer.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employment offers are contingent upon successful completion of a background check.