Concierge - Lead

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages.

The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident's privacy, rights and safety is maintained at all times.

The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

This is a full-time position, with benefits. Monday

• Friday 8:00am

• 4:00 pm. The pay range is $21.60 - 27.00/hr.

To be successful in the role, you would have:

Education:

• High school diploma, GED or equivalent

Experience/Training:

• Prefer three years' clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.

• Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year,

What's in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

HumanGood offers competitive pay and phenomenal benefits. Eligible positions (30+ hours/week) start with 20 paid days off, plus seven holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues.

We provide healthcare benefits for our part-time and per diem team members! We also offer a Tuition Reimbursement to promote your career advancement. You can view more information about our total rewards HERE.

Come see what HumanGood has to offer!

The health and safety of our team members and residents is our top priority and with the increasing spread of variants of COVID-19, it is critical that we do all we can to protect one another from this disease.

Where required by regulation or company policy, you will be required to show proof of up-to-date COVID vaccination or proof of a vaccination appointment prior to your start date (as applicable). Exemptions based on religious beliefs and qualifying medical reasons will be considered.