Hyatt Tulsa , OK 74120
As a Concierge Club Attendant, you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Concierge Club. You will effectively maintain the cleanliness and order of the club, common guest areas and provide prompt and courteous service to guests.
The ideal candidate will:
Have experience in a Customer Service and/or facilities attendant role.
Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Monitor club lounge for seating availability, service, safety, and wellbeing of guests.
Complete opening and closing duties. Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies.
Forecast additional meal requirements and communicate special requests to the kitchen.
Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Document pertinent information in department logbook. Report accidents, injuries, and unsafe work conditions to manager.
Provides a professional image at all times through appearance and dress.
Note: Other duties as assigned by supervisor or management
Benefits for Full Time Employees
Medical, Dental, and Vision Coverage
401K retirement plan
Short and Long-Term Disability Income*
Term Life and AD&D Insurance
Vacation PTO & Holiday/Sick PTO
Employee Assistance Program
Specific plans for specific positions