Concierge Business Advisor

Office Depot Orlando , FL 32801

Posted 2 weeks ago

Responsibilities

The Concierge Business Advisor (CBA) is responsible for the operational execution of the co working department in our retail stores. Business services include (but are not limited to) areas such as: Space Rental, Talent Management, Digital Marketing, Asset Management, Social Media Management, Website Design & Hosting, Search Engine Optimization, Legal Services, Technology Services and more. This role is responsible for growing incremental revenue within a given store and providing exceptional customer service.

The CBA is empowered to create memorable customer experiences for our small to medium sized business customer. A natural problem solver, s/he is passionate, engaging, entrepreneurial, and dedicated to providing the best-in-class technology solutions via subscription packages.;

S/he will leverage consultative selling approaches to sell professional services, focused on customer lifetime value. By engaging in open dialogue, asking questions, and actively listening to the customer, the CBA will uncover/develop a clear, complete understanding of the customer's potential business issues/needs and provide 'start to finish' holistic business solutions.

Other Information:

  • Overall responsibility for achieving personal and coworking sales quota

  • Excellent verbal and written communication skills

  • An understanding of consultative selling skills a plus

  • Strong interpersonal skills

  • A proven team player with a high level of initiative to achieve goals

Other Information

Grow incremental revenue by exceeding KPI quotas

  • Engage with customers and potential customers to generate sales.

  • Identifies and develops holistic business solutions from our services portfolio.

Creatively convert traditional transactional customers to subscriptions services with a focus on lifetime value

Maintain area with clean, stocked, and organized workspaces, restrooms, and breakroom. Vacuum area and clean as necessary

Qualifications

High School diploma or equivalent required; Bachelor's Degree preferred
2+ years' experience in related field

Sales, Customer Service/Experience

Fluent in English; Able to read/write/conversational Spanish a plus

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Spa Concierge Hilton Orlando Eforea Spa

Hilton Worldwide

Posted 4 days ago

VIEW JOBS 4/19/2019 12:00:00 AM 2019-07-18T00:00 Job Summary The Spa Concierge greets and registers guests entering the spa/salon/health club/fitness center. Provides the Spa Managers with administrative and clerical support. What will I be doing? * Accurately schedule all spa and salon reservations, changes, cancellations in Spa Soft. Confirm reservations and inform Guest of spa policies. Provide upgrade options to each Guest. Phone, in-person and email communications are included. * Accurately process all billing and posting for spa services, classes, gift cards, gratuities and other. Report any overages and shortages to supervisor. Handle and post all cash, check, room charges, credit card, and traveler's checks transactions, adjustments, and voids with accuracy. * Maintain organized, clean and elegant work environment. Restock supplies to ensure effectiveness of workspace. * Other duties as may be assigned. * Maintain learning and development through training, studying information about the spa and health industry to be able to share knowledge with our Guests. * This is a full-time position working opening and closing shifts * Flexibility is needed to work days and times based on business need * Our Team Members work on weekdays, weekends and holidays. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Hilton Worldwide Orlando FL

Concierge Business Advisor

Office Depot