The Concierge Business Advisor (CBA) is responsible for the operational execution of the co working department in our retail stores. Business services include (but are not limited to) areas such as: Space Rental, Talent Management, Digital Marketing, Asset Management, Social Media Management, Website Design & Hosting, Search Engine Optimization, Legal Services, Technology Services and more. This role is responsible for growing incremental revenue within a given store and providing exceptional customer service.
The CBA is empowered to create memorable customer experiences for our small to medium sized business customer. A natural problem solver, s/he is passionate, engaging, entrepreneurial, and dedicated to providing the best-in-class technology solutions via subscription packages.;
S/he will leverage consultative selling approaches to sell professional services, focused on customer lifetime value. By engaging in open dialogue, asking questions, and actively listening to the customer, the CBA will uncover/develop a clear, complete understanding of the customer's potential business issues/needs and provide 'start to finish' holistic business solutions.
Overall responsibility for achieving personal and coworking sales quota
Excellent verbal and written communication skills
An understanding of consultative selling skills a plus
Strong interpersonal skills
A proven team player with a high level of initiative to achieve goals
Grow incremental revenue by exceeding KPI quotas
Engage with customers and potential customers to generate sales.
Identifies and develops holistic business solutions from our services portfolio.
Creatively convert traditional transactional customers to subscriptions services with a focus on lifetime value
Maintain area with clean, stocked, and organized workspaces, restrooms, and breakroom. Vacuum area and clean as necessary
High School diploma or equivalent required; Bachelor's Degree preferred
2+ years' experience in related field
Sales, Customer Service/Experience
Fluent in English; Able to read/write/conversational Spanish a plus
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance