Concierge Banker- Full Time

Start your career with Heritage Federal Credit Union!

Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Concierge Banker Full-Time to join our amazing Retail team!

Heritage Federal Credit Union is seeking helpful, customer service-savvy individuals with experience in transactional cross-selling and product education to fill our Full-Time Concierge Banker position at $16.95/hr. Weekday scheduling and location may vary; however, incentive pay will be applied for travel. Candidates' availability will also need to be Fridays from 8:00 am

• 6:30 pm, and Saturdays (rotating) from 8:30 am

• 12:30 pm.

Primary Responsibilities:

• Travel and adapt to various branch locations as needed each day.

• Sincerely greet each Member in the branch.

• Educate Members in the use of ITMs for transactional needs.

• Answer any questions about Heritage products and services.

• Produce quality referrals to Senior and Relationship Bankers

• Assist members with technical services and or account maintenance and the opening of shares and accounts.

• A flexible schedule to accommodate the needs of the business.

• Maintaining knowledge of credit union products and services.

• Cross-selling products and services.

• Filling in at other locations as needed.

• Other duties as required.

Qualifications Include:

• Ability to assist other Branches locally

• High School diploma or GED

• Experience in sales

• Excellent customer service

• Solid communication skills

• Self-motivated professional

About Heritage Federal Credit Union

Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, attends school, participates in programs to alleviate poverty or distress, or participates in associations headquartered in; and businesses and other legal entities, incorporated and unincorporated organizations located in; or maintaining a facility located in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, and Harrison Counties in Indiana; and Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, and Crittenden Counties in Kentucky; and Lawrence, Wabash, White, Gallatin, and Hardin Counties in Illinois. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE