Concessions Supervisor|Part-Time| Iowa Events Center & Wells Fargo Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Concessions Supervisor is responsible for overseeing the operation of the concession stands and warehouse areas including the cashiers, cooking, warehouse, and prep areas. The Concessions Supervisor will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service.

Employee is also responsible for receipt and storage of all food, beverage, and related products. Employees must maintain excellent attendance and be available to work an event-based schedule.

This role will pay an hourly wage of $17.00 plus tips

For PT roles: Benefits: 401(k) savings plan and 401(k) matching

job expires 8/31/2024

Responsibilities

Assist Concession Managers in preparation for event needs.Performs opening and closing procedures for event and non-event days.Ensure concession team members follow proper policy and procedure in accordance with OVG Hospitality standards.Verifies inventory prior to and after the event for accuracy as required.Receives product deliveries and maintains accurate inventory records.Assists in the warehouse, including transportation of products.Neatly maintains storage areas ensuring all items are placed in their proper storage areas at the proper location.Responsible for overseeing Concession Stand Managers, Warehouse, Cashiers and Cooks.Responsible for communicating performance concerns according to company policy and practice to Concession Managers.A willingness to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.Oversee stands cleanliness, product quality, customer service, food safety, and alcohol service are being met by OVG Hospitality company standards.Assist in other areas in the Concession department as directed.Other duties as assigned to support the Concession operation as directed by Concessions Managers or Assistant General Manager.

Qualifications

High school diploma or equivalent.Previous experience in basic food handling, sanitation, and customer service is preferred.Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.Ability to be self-directed while working in a team-oriented environment.Ability to read in the English language to effectively manage inventory and requisitions.Ability to work a flexible schedule including nights, weekends and long hours.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.