Concessions Manager 2 Located In Austin, TX

Sodexo USA Miami , FL 33196

Posted 2 weeks ago

Unit Description

Sodexo is seeking a Concessions Manager 2 for our 1883 Provision Co. at the University of Texas located in Austin, TX.

The University of Texas, home of the Texas Longhorns, was founded in 1883 and is located in the heart of downtown Austin. UT proudly supports more than 500 student-athletes in a successful and broad-based NCAA Division I intercollegiate program.

This position will focus primarily on the day to day operations of the Frank Erwin Event Center and Basketball Arena. The Concessions Manager 2 will be focused on driving sales and the fan experience through the areas of customer service and client relations/satisfaction. This position requires exceptional concessions background in large stadium and arena settings and will be responsible for the oversight of all concerts, basketball games and special events at the arena as well as assisting with football game day operations.

The Concession Manager 2 is a highly visible position and will be responsible for daily contact with the client and customers and overseeing the arena operations; profit and loss responsibility for planning; maintaining food and labor costs; works closely with Non-Profit Organizations (NPOs) and 3rd party vendors; scheduling; training and managing volunteers to operate event day sales; cash handling, balancing end of shift reports; management of special events; HACCP/Sanitation and cost controls; ordering and stocking concession stands and carts with the proper counts and products; managing and maintaining inventory.

Success in the position is predicated on organization, planning and great customer service skills. The ability to develop strong client relations is essential along with attention to detail and knowledge of unit finances.

We are looking for candidates who have:

  • Concessions management with alcoholic beverage sales experience at large stadium/arena venues;

  • Strong financial skills and cash handling experience;

  • Strong understanding of and practical experience with HACCP;

  • Experience managing and developing a talented and diverse team of employees;

  • Ability to communicate and delegate effectively under pressure.

RELOCATION ASSISTANCE IS AVAILABLE WITH THIS POSITION!

Learn more about Sodexo's 1883 Provision Co. at the University of Texas, Austin @ https://1883provisionco.sodexomyway.com/

Position Summary

Provides supervision for food preparation and service operations in a concessions account/unit (i.e., stadiums, amusement parks) to ensure client satisfaction and retention for the Company. Contributes to account revenue and operating profit contribution through cost containment and safety. Key Duties-Utilizes Sodexo resources, systems and programs to direct daily operations including; food production, stand inventory, product deliveries, invoices, and procurement operations.

  • Directs daily operations in a concessions account/unit to ensure employees, NPO (non-profit organizations) groups and 3rd party vendors (if applicable) have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.-Ensures that concessions area, equipment and storage facilities are sanitary, neat and organized. Drives a Zero Harm mindset by maintaining a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards.

  • Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary-Supervises employees, NPO groups and 3rd party vendors by delegating, assigning and prioritizing activities, and monitoring operating standards to ensures that employees demonstrate an active customer hospitality orientation toward customers and clients.

Qualifications & Requirements

Basic Education Requirement

  • High School Diploma or GED or equivalent Basic Management Experience

  • 1 year Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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