Our Exciting Work Environment
Southland Casino Racing, owned and operated by Delaware North, features more than 2,000 slot machines, live blackjack tables, craps, roulette, and live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
At Southland, guests have an array of options for dining and other entertainment, including the World Market Buffet, Bourbon Street Steakhouse, Sammy Hagar's Red Rocker Bar and Grill and the Shine Blounge.
Under the direction of the F&B Manager or Supervisor, the Concession Attendant serves food and beverage in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards. Must be at least 18 years old. Must be able to obtain an Arkansas Racing License.
Food & Beverage Service duties
Greets guests approaching stand
Serves food and beverage items in correct proportions, following proper sanitation guidelines
Serves alcohol beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
Records all waste.
Acquaints guests with items for sale and uses suggestive selling techniques
Participates in set-up of stand, arranges inventory, notifies Stand Lead of any inventory deficiency or shortages
Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
Performs other duties as assigned.
Cashier duties (if applicable)
Properly records all transactions via the point of sale system and informs guests of the amounts owed.
Collects the proper money for food and beverage items; processes credit card or determines correct change for guests.
Accounts for all transactions; maintains accurate cash count and balance banks at end of shift
Prepares food products in stand according to Company standards and specifications
Shows flexibility by rotating to other stands when necessary.
Education & Experience:
Knowledge, Skills & Abilities:
Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards
Ability to complete required pre-employment sanitation and alcohol service training
Basic math skills; ability to accurately account for cash and inventory.
Effective communication skills; ability to communicate with guests and receive orders.
Ability to work effectively with others
Ability to work in fast-paced environment
Constant standing, walking, bending, reaching and repetitive motions.
Ability to remain stationary for entire length of shift
Ability to perform normal lifting of stock up to 50 pounds.
Environmental Working Conditions:
May be exposed to variable temperatures, including extreme hold and cold, depending on season
May be required to work in confined and/or narrow spaces
Who We Are
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Delaware North Companies