Mcmenamins Troutdale , OR 97060
Posted 2 months ago
TITLE: Concert Concessions - Seasonal
REPORTS TO: Venue Manager, Food & Beverage Manager, District Manager
FLSA CLASS: Hourly Non-Exempt
The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Description of the Position:
In general, every McMenamins Concert Concessions team member will be asked to handle every task from opening to closing, including expediting food and beverages in a timely and efficient manager at the 2024 Edgefield Concerts on the Lawn concert series. Duties include but are not limited to; selling concession items, serving food, pouring and serving beer, wine and spirits, greeting incoming customers, checking ID's of patrons purchasing alcoholic beverages, operating a POS system, cash handling, restocking supplies, dishwashing, general cleaning, and most importantly maintaining and providing excellent customer relations with all customers. Concert Concessions team members are required to work in dimly lit outdoor environments. Being a concessions team member can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A Concert Concessions team member must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on Duty.
Requirements of the Job:
Obtain and maintain current food handlers and OLCC liquor license
Ability to accurately handle cash and work with numbers
Excellent customer service & communication skills
Ability to remain calm and focused in a high volume, deadline oriented work environment
Flexible schedule including days, evenings, weekends and holidays
Must be available to work the majority of scheduled concerts
A full list of concerts can be found at Edgefield Concerts with more shows to be announced.
Essential Functions of the Job:
Provide excellent customer service in a high volume environment
Work in a dimly lit environment
Must have a value for diversity and the ability to work with individuals from different backgrounds
Work for long periods on feet including frequent walking and stair climbing
Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
Remain calm and focused in a high volume, deadline oriented work environment
Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.
Communicate clearly
Be positive, polite, and cooperative with co-workers, managers, vendors, and customers
Work around various heat sources, like pizza warmers, grills, broilers, and hot-oil fryers
Work with and around sharp objects, including knives and slicers
Work with chemicals and used in cleaning and sanitizing
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
EOE
Mcmenamins