Computer Technician

Job Description

Title: Computer Technician

JOB QUALIFICATIONS:

Education & Skills:

• Associate degree preferred or 1-3 years equivalent professional experience.

• Strong knowledge of supported PC's, printers, virus protection, and hardware configurations.

• Understanding of current hardware systems to include virtual desktop environments.

• Firm understanding of Microsoft based networks and Microsoft operating systems.

• Outstanding customer service skills.

• Ability to troubleshoot a technical problem in an efficient and logical manner.

• Ability to work and effectively communicate with hospital leaders, peers, and outside vendors.

• Strong analytical and problem resolution skills.

• Ability to work on and prioritize multiple, concurrent problems and projects while meeting aggressive deadlines in a fast-paced environment.

• Ability to work independently as well as collaboratively under supervision of the IT Director.

• Ability to drive to assigned sites to complete work.

Licensure/Certification:

• Microsoft, G-Suite products preferred

Relevant Experience:

• 1-3 years in end point computer and peripheral device support.

• Previous Healthcare experience, a plus.

KEY PERFORMANCE AREAS AND STANDARDS:

• Demonstrates successful performance of all functions of a End-Point Device. Interacts with department directors and staff via daily rounding to proactively discover, document and resolve issues.

• Informs management and clients daily of status of problems and work performed.

• Documents all problems and remediation status in the IT Service Management system.

• Implements and preserves end point device and network security.

• Exhibits a professional appearance and behavior at all times.

• Communicates, cooperates and performs other duties as needed or required with other IT staff and members of the hospital staff in a courteous and efficient manner to achieve overall goals and objectives.

• Adheres to safety regulations and maintains a safe, organized environment at all times.

• Maintains strict confidentiality of all patient information.

• Promotes system security and patient confidentiality and helps ensure compliance.

• Participates with peers to identify best practices or common problems and their resolutions.

• Participates in activities to improve departmental and organizational performance.

• Adheres to Code of Conduct and Mission & Value Statement.

• Adheres to a customer service focused culture.

• Participates in special projects as needed and performs other duties as assigned.

Benefits:

Medical (BCBS of TN), Dental (Delta Dental of TN), Vision Insurance (VSP)

Critical Illness, Short Term and Long Term Disability, and Pet Insurance

Company paid life insurance

CHS Hospital Discount Policy

401(k) Company Match

Education Assistance

Work/Life Balance

Career Growth Opportunities

The Company:

Lake Granbury Medical Center is a 73 bed hospital located in Granbury, Texas. Lake Granbury Medical Center also has over 48 providers with Lakeside Physicians with clinics in Granbury, Glen Rose, and Stephenville. LGMC is part of Community Health Systems, Inc., one of the nation's leading operators of general acute care hospitals. The organization's affiliates own, operate or lease many hospitals in 20 states with approximately 21,000 licensed beds. LGMC offers a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings and is dedicated to being the area's provider of choice by delivering quality care and service.