Computer Specialist

Position Details

Req ID:

req17623

Position Title:

Computer Specialist

Position Type:

Staff Full-Time

Position Number:

CS9693

OSU Campus:

Stillwater

Department:

Div of Agricultural Sci & Nat Rsrcs

Location Address:

008J Ag Hall, Stillwater, OK 74078-3033

Hiring Supervisor:

Dwayne Hunter

Hiring Range:

(Contingent upon available funding):

16.21 - 19.44, Hourly

Work Schedule:

Monday through Friday, 8am - 5pm with one hour for lunch

Faculty Appt Period:

Job Summary:

Position Details:

Provide hardware and software support for PCs and Macs to OSU Extension personnel in district, area and county offices across the State of Oklahoma. Technical support is provided through remote diagnostics, telephone support, electronic mail, and on-site visits. Develop and implement a learner-based training program related to Information Technology (IT) efforts and issues for OSU Extension district personnel, area specialists, and county staff. Travel is required.

About Us:

The Division of Agricultural Sciences and Natural Resources (DASNR) Information Technology unit provides technology services, support and training for DASNR administration, administrative support units, Oklahoma Cooperative Extension Service county, area and district offices, Field and Research Service Unit research stations, and various DASNR academic departments. For more information, visit: https://agdivision.okstate.edu/agriculture-it.html

There are lots of great reasons to work at OSU, check out our benefits and eligibility at https://hr.okstate.edu/prospective-ee.html

Special Instructions to Applicants

Applicants should submit: 1) a 1-2 page cover letter summarizing their experience and expertise related to the position's goals and required qualifications, 2) resume, and 3) contact information for three references.

Education & Experience

Position Qualifications:

Required: High School/GED

Bachelor's degree and one year of related experience OR

High school and six years related experience with requirement to receive bachelor's degree within six years of hire

• Valid drivers' license.

• Strong technical and interpersonal skills;

• Strong oral and written communication skills;

• Provide timely and accurate responses to hardware/software questions and concerns; ability to learn and adapt quickly.

• Must be able to lift 20 pounds.

• Must be able to travel for extended periods of time.

• Must be responsible for reaching remote locations to accomplish duty assignments.

• Support-level skills in Microsoft Windows 10, Windows 11 and Apple OSX computer and printer hardware, client-based networking software (TCP/IP) and Internet software (browsers and E-mail); support multimedia equipment in Extension offices, conference rooms and meeting spaces.

• Excellent organizational skills.

• Ability to work independently and as part of team.

• Travel to the county/area/district office is considered part of the technical support.

• Demonstrates effective use of technology with staff and administration.

• Demonstrates effective interaction and leadership among staff and administration.

• Demonstrates an understanding of learning styles.

• Demonstrates facilitation skills with large groups, small groups and individual staff.

• Demonstrates the ability to communicate effectively.

Preferred: Bachelor's in a computer related field

• Bachelor's degree and three years of related experience OR

• High school and eight years related experience and demonstrated progress toward bachelor's degree

• Working knowledge of setting up and maintaining computer systems and servers including configuration

• Excellent communication and interpersonal skills

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.