Computer Repair Technician

Csat Solutions Houston , TX 77020

Posted 2 weeks ago

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

CSAT Solutions is currently seeking qualified candidates to fill the role of a Computer Repair Technician. This position will require the candidate to have some knowledge of computer components and be willing to work overtime.

Role and Responsibilities:

  • Reviews customers complaint to determine details of equipment problems

  • Disassembles machines to examine parts, for wear or defects, using hand or power tools and measuring devices

  • Conducts diagnosis of problems according to customer complaint

  • Advises customer call center concerning equipment operation, maintenance, or requests approval for advanced repair

  • May communicate with or conducts rework to ensure successful and efficient repair of units

  • Repairs laptop or desktop units according to requirements, using hand or power tools and measuring devices

  • Reassembles machines after making repairs or replacing parts

  • Analyzes equipment performance assess equipment functioning

  • Cleans, or adjusts mechanical parts to maintain machines' operating efficiency and to prevent breakdowns or repeat return for repair

  • Inspects units for cosmetic defects and reports findings in traveler

  • Completes repair ticket (traveler)

  • Installs and configures new equipment, including operating software or peripheral equipment as required

  • Reads and researches specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments

  • Maintains repair parts inventories and places order for any additional parts needed for repairs

  • Reinstalls software programs or adjust settings on existing software to fix machine malfunctions

  • Runs basic tests (mri and e-test)

  • Learns and uses new processes and procedures for the WUR repair line

  • Other duties as assigned by supervisor and manager

Education, Training and

Skills:
  • High School Diploma or Equivalent

  • 1 year of experience assembling /disassembling, testing, trouble shooting and repairing computers

  • Experience using hand power tools required

  • Must be able to speak, read and write English

  • Advanced knowledge of computer hardware

  • Work with close supervision

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Computer Repair Lead

Csat Solutions

Posted 2 months ago

VIEW JOBS 2/14/2019 12:00:00 AM 2019-05-15T00:00 CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions. CSAT Solutions is currently seeking qualified candidates to fill the role of a Computer Repair Lead. Role and Responsibilities: * Conducts inventory of repair line tools daily; places order as needed * Assigns units for repair to staff * Offers assistance and support to repair line staff * Conducts audits of processes and procedures and reports the findings to manager * Communicates the status of parts and units being processed to manager * Interacts with various internal groups as necessary to report status of units in repair process * Ensures processes for received and shipped units are followed * Completes other tasks as assigned by manager * Reviews customers complaint to determine details of equipment problems * Disassembles machines to examine parts, for wear or defects, using hand or power tools and measuring devices * Conducts diagnosis of problems according to customer complaint * Advises customer call center concerning equipment operation, maintenance, or requests approval for advanced repair * May communicate with or conducts rework to ensure successful and efficient repair of units * Repairs laptop or desktop units according to requirements, using hand or power tools and measuring devices * Reassembles machines after making repairs or replacing parts * Analyzes equipment performance assess equipment functioning * Cleans, or adjusts mechanical parts to maintain machines' operating efficiency and to prevent breakdowns or repeat return for repair * Inspects units for cosmetic defects and reports findings in traveler * Completes repair ticket (traveler) * Installs and configures new equipment, including operating software or peripheral equipment as required * Reads and researches specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments * Maintains repair parts inventories and places order for any additional parts needed for repairs * Reinstalls software programs or adjust settings on existing software to fix machine malfunctions * Runs basic tests (mri and e-test) * Learns and uses new processes and procedures for the WUR repair line * Other duties as assigned by supervisor and manager Education, Training and Skills: * HIgh school diploma or equivalent required; 2 year degree in computer related field preferred * Minimum 3 years of experience assembling/disassembling, repairing or troubleshooting computers or electronics * Advanced knowledge of computer hardware * Experience using hand power tools required * Proficient in communicating in all way through the English language * Must be proficient in MS Office * Must be able to work with general supervision Csat Solutions Houston TX

Computer Repair Technician

Csat Solutions