Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Computer Repair Field Service Technician - Break/Fix

Expired Job

Unisys Stamford , CT 06901

Posted 2 days ago

Unisys is a global information technology ("IT") company. We work with many of the world's largest companies and government organizations to solve their most pressing IT and business challenges. We specialize in providing integrated, leading-edge solutions to clients in the government, financial services and commercial markets. Our offerings include cloud and infrastructure services, application services, security solution and high-end server technology. We have more than 20,000 associates serving clients around the world. For more information, visit www.unisys.com.

Respond to technical service requests on enterprise-level servers, PC and laptop computers, storage sub-systems and drives, computer and telecommunications systems as well as networking devices at client locations in the Stamford and southern CT area. Candidate must have hardware experience to support a variety of vendor server, mass storage, desktop, core legacy and networking devices. The candidate should also be knowledgeable on various Microsoft operating systems and desktop applications. The majority of assigned daily tasks are service events related to strategic partner accounts enterprise server, network storage appliances, network communications equipment etc.

  • Requires a high level of expertise in PC operating systems i.e. Microsoft/Linux/Unix, networking software, anti-virus software, and all tier one manufacturer PC and printer products, OEM network devices, and document processing products. This role is also intended as the primary role for personnel providing complex deskside support.

  • Provides call taking and site specific support (DTS and Legacy).

  • Provides deskside support including software, hardware and networking support for desktops, laptops and servers.

  • Prepare and present performance / incident reports to the Service Delivery Manager and to the customer.

  • Performs installs, moves, adds and changes as required

  • Tests and certifies PCs, networks, servers and client approved applications

  • Provides advanced troubleshooting capabilities on software and hardware problems including DTS, legacy systems and interconnectivity problems.

  • Installs and maintains enterprise servers, mainframe, high-end networking and complex product configurations, servers, telecommunications equipment, storage-subsystems and drives, high-end document processing equipment, peripherals and PCs.

  • Takes responsibility for follow-up services or problem escalation.

  • Maintains a high degree of professionalism in actions, demeanor and dress.

  • Ensures customer satisfaction throughout the service delivery transaction.

Technical and Behavioral Skills

  • High school diploma or GED required

  • Background investigation and drug screen required

  • 2 or more years of experience in a field service support role supporting a variety of vendor server, mass storage, desktop, core legacy and networking devices

  • Must have valid driver's license and reliable vehicle with appropriate insurance (required)

  • Proficiency in Windows operating systems, Microsoft Office software

  • Ability to troubleshoot and repair enterprise-level software and hardware issues

  • Experience communicating with enterprise-level clients excellent communication skills required.

  • A+, Cisco, Dell and EMC certifications are highly desired

  • Must be available for after-hours on-call rotation

  • Must be available for varying shifts on a rotating basis.

Do you have what it takes to be mission-critical? Apply Now.

Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.

Unisys is an Equal Opportunity Employer (EOE). M/F/Disabled/Veterans.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Appliance Repair Technician

Sears Holdings

Posted 6 days ago

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 <p><strong>**YOU MUST HAVE 3+ YEARS OF EXPERIENCE WORKING AS A FIELD SERVICE TECHNICIAN IN REFRIGERATION OR APPLIANCE TO BE CONSIDERED!</strong> </p><p><br></p><p><strong>**YOU MUST BE WILLING TO RELOCATE upon an offer!</strong></p><p><strong>**$1500 Sign On Bonus with $5,000 Relocation Assistance available along with hotel coverage for the first week of arrival.</strong></p><p><strong>**THIS POSITION IS IN A CALL CENTER IN ROUND ROCK, TEXAS </strong></p><p>Are you experienced to lead technicians in troubleshooting &amp; support field technicians with their repair questions! Seeking Residential Refrigeration or Appliance Repair Technicians who have worked on Refrigerators, Freezers (sealed and non-sealed systems) and other home appliances such as Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers.</p><p><br></p><p><strong>No Sunday Scheduling</strong></p><p>HVAC/COOK/DISH/LAUNDRY or REFRIGERATION SUPPORT POSITION.</p><p><br></p><p>Directly supports field service technicians via in-bound phone lines using technical product knowledge, computerized database information, other file lookup methods, and outside sources when no in-house information is available. Records information on each call in a computerized database system.</p><p><br></p><p>These positions are one of the most sought after positions as you are assisting those who are out on the field, in a call center environment.</p><p><strong>Requirements</strong></p><ul> <li>GED or HS Diploma</li> <li><strong>3+ years direct as a Refrigeration Service Technician Required.</strong></li> <li>Have the ability to share your expertise with the Junior Technicians in the field.</li> </ul><p><strong>Benefits</strong></p><ul> <li>Competitive pay with $1,500 starting Bonus</li> <li>Relocation assistance up to $5,000</li> <li>Paid Vacation and Holidays</li> <li>Health, Dental, &amp; Vision insurance</li> <li>No Sunday Scheduling</li> <li>Working in an office environment with the opportunity to provide training and education to field technicians</li> </ul> Sears Holdings Stamford CT

Computer Repair Field Service Technician - Break/Fix

Expired Job

Unisys