Computer Operator

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Closing Date:

07/01/2024

Type of Position:

Professional Staff - Information Technology

Workstudy Position:

No

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Electrical Engineering and Computer Science

Department's Website:

https://eecs.uark.edu/

Summary of Job Duties:

The Computer Operator is responsible for assisting students, faculty, and staff by providing hardware and software support.

The ideal candidate for this position should possess strong problem-solving skills, excellent communication abilities, and a willingness to provide outstanding customer service. They should be adaptable, detail-oriented, and capable of handling multiple tasks efficiently. Additionally, physical strength is necessary for handling computer equipment, and a basic understanding of IT concepts is essential for troubleshooting various technical issues effectively.

This position is governed by state and federal laws and institution policy.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a high school diploma

• At least one year of computer or network support experience

• Experience with the operations of personal computers and the functions of various software

• Proven Communication and Documentation skills

• Physical capability to lift and handle computer equipment for setups and deliveries

Preferred Qualifications:

• Experience with workday, Team Dynamix, or other ERP/Ticketing systems

• Scripting/Coding experience with languages and tools such as PowerShell or Python

Knowledge, Skills, and Abilities:

• Knowledge of the operations of personal computers and the functions of the software used

• Knowledge of endpoint/Intune management for Microsoft administration

• Linux software installation and administration skills

• Knowledge of automation tools such as PowerShell, python, and Linux shell scripting

• Database knowledge and skills, including development skills for internal use such as inventory management

• Ability to train and supervise lab assistants and organize lab space

• Ability to determine cause of computer or software problems and resolve or refer for maintenance and repair

• Ability to communicate effectively orally and in writing

Additional Information:

Salary Information:

$40,000

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Christina Jamieson

Department of Electrical Engineering and Computer Science

800 W Dickson St

3219 Bell Engineering Center

Fayetteville, AR 72701

479-575-3008

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes