MAX BILL RATE IS $40.00
About the Role
In this role, you'll help monitor technology responsible for processing Fiserv batch jobs and core services. You will influence the success of the companies across the globe. Members of the Production Control team are experts in building new tasks to process on Windows 2008 and 2012 and providing break fix support for applications.
Position will be part of a team that provides critical batch processing support, working as a functional member across multiple team units to achieve success.
Provides entry to intermediate level monitoring and troubleshooting for operating equipment for Windows 2008/2012 and 24x365 adherence to operational procedures, checklists, policies, and national IT Best Practices. Able to be on-call and work overtime.
Demonstrates a relentless commitment to meeting and exceeding customers expectations while also achieving the goal of reducing the risks and costs of providing services.
Works to build an effective partnership with the customer on a daily basis. Listens to customers and asks the appropriate questions to determine their requirements.
Performs intermediate level troubleshooting of systems and servers related to host systems, middleware, applications, and existing tools according to established procedures with minimal supervision.
Appropriately coordinates, executes, validates, tracks, follows up on, and escalates internal and external customer requests according to established guidelines.
Submits recommendations to create and/or maintain operational procedures and checklists.
Supports local testing policies and procedures
Participates in individual professional development by completing assigned development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives.
Provides training to other operators through free flow of information, encouraging and appropriately evaluating feedback, encouraging innovation, and inspiring / motivating others.
Essential Job Responsibilities
Microsoft Windows 2003, 2008, 2012 Server operating systems
Data migration experience
In-depth understanding of Microsoft Windows directory structuring
In-depth understanding of batch processing,Windows Scheduler and Winbatch
Job Monitoring and alerting
Troubleshooting server and batch abends
Deep experience in Windows 2008 R2 and Windows server 2012 R2
Experience in a multi-domain environment
Experience implementing automated tasks on Windows 2008 and Windows 2012
Good command of FTP software
Excellent verbal and written Communication skills
Ability to write and update concise and logical documentation
Able to communicate efficiently with management
Able to work with team members, at all levels, decision makers, and stakeholders to define business requirements and system goals and to identify and resolve business batch processing issues timely.
Windows certification is a plus.
Active directory, a working understanding
Associates degree in Computer Science, or total job experience will be considered as an equivalent.
Bachelor's degree in Computer Science preferred
About the Business
This role is to fill a critical position within Fiserv Output business unit serving a large number of financial institutions and healthcare providers. The primary focus of the Austin business unit is to ensure that customer file processing is successfully processed and posted to web portals for clients and their customers use.
We are a global technology services provider enabling customers to capitalize on technology in their business for over 23 years. We have successfully delivered solutions across data, analytics, enterprise collaboration, risk & compliance, knowledge management and cloud enabling customers' journey from "data to decision making".
We focus on engineering data-driven business processes using Digital technologies (data, analytics and the cloud) that allow our customers to enhance productivity into their business processes by making them run faster, better and cheaper. Our global collaborative workforce combines talent and passion for customer satisfaction that has resulted in transformative solutions for our customers.
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Specialties :Data Analytics & Business Intelligence, Cloud Computing, Data Management and Data Mining, DevOps, ERP, Telecom, Systems Integration, Enterprise Applications Development, and SharePoint.
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