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Computer Operator, Lead

Expired Job

Mantech International Corporation Fort Hood , TX 76544

Posted 2 months ago

Under closesupervision performs first line technical support to computer customers withquestions regarding account administration, distribution of software anddocumentation, enterprise applications, system, and network status. May answersimple technical or functional questions and perform minor troubleshootingregarding use and identification of personal computer hardware and softwarerelated to network communications.

Uses established detailed guidelines andassists higher level technicians with on-site installations. Provides support to users in helping themnavigate/use software applications and troubleshoot/resolve problems. If unableto handle requests, collects and documents necessary information for theappropriate specialist, higher level personnel or tiered support.

Follows detailed administrative proceduresand processes support requests accurately and in a timely manner. Acquires and maintains knowledge of existingMHS clinical systems and new systems in order to provide accurate assistance.Attends training sessions as required (DoD, Service, MTF, and/or Corporate).Participates in special projects/data calls as required, under closesupervision, that enhance the quality or efficiency of the Support service.

Requirements:

  • Able to obtain Comptia Security+ certification within 6 months of start date

  • Experience working in military healthcareenvironment

  • Good organizational skills

  • Effective communication skills (oral &written)

  • General understanding of how computers connect tonetworks / servers

  • Knowledge of basic computer concepts, and the

Internet.

  • Knowledge of Windows XP, Microsoft Office, and

Outlookable perform basic tasks with these applications such as wordprocessing, sending email, etc.

  • Working knowledge of basic hardware such asprinters and scanners, media storage.

Qualifications Requires High School diploma or equivalent (technical training), and three to four years of related experience. Degrees High School Diploma or GED Certificate

Equivalent Experience/Education

Years of Experience 03-04 years w/High School Diploma Position Type Full-Time Shift Day Overview ManTech International Corporation is comprised of approximately 7,300 talented employees who use advanced technology to help government and industry meet some of their greatest challenges around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers.

As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Nearly half our employees have a military background, and approximately 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, health, space, and intelligence communities; we hold nearly 1,100 active contracts with more than 50 different government agencies.

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ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.

ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accomodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accomodation please click careers@mantech.com and provide your name and contact information.
2010 ManTech International Corporation. All Rights Reserved.

About ManTech | Terms of Use | Contact ManTech | EEO Poster



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Computer Operator, Lead

Expired Job

Mantech International Corporation