Computer Operator I

Class Title

Computer Operator work activities are divided into three Classes: Computer Operator I, Computer Operator II, and Senior Computer Operator. The Computer Operator positions are allocated in the Classified Service.

Computer Operator I is the first and entry level class.

Duties

This position is responsible for the operation of computer and peripherical equipment used to support print and electronic computer job requests by Departments.

Those duties and responsibilities include:

• Responsible for performing the technical aspects of operating an electronic computer and all peripheral equipment to include continuous surveillance while equipment is in operation;

• Operates a personal computer, electronic mail, Windows and Natural Connection PC downloads and ACH (bank) transmittals;

• Operates and controls electronic computers and allied equipment using written instructions;

• Maintains overall control of workflow through the equipment; performs related work as required;

• Responsible for accessing both local and remote network operations

• Job setup, control and balancing of batch processing: control, operation, and troubleshooting;

• Prepares schedules to run assigned batch jobs in order to make efficient use of the equipment;

• Runs daily and nightly batch jobs for various Departments such as Finance, Water & Sewerage, etc.;

• Processes any print requests from Departments to include flyers, signs, PowerPoint presentations, etc.;

• Binds, cuts, folds any printed documents as requested by Departments;

• Reviews quality of output products and makes modifications to equipment as necessary;

• Records calls to maintenance personnel and maintains records of equipment breakdowns and the reasons for breakdowns;

• Replenishes computer room supplies from storeroom as required; manages an environment in which a multitude of events are occurring;

• Assumes responsibility for the shift in the absence of the Computer Operator II and/or Senior Computer Operator;

• Performs other duties as assigned or required.

Minimum Qualifications

• One (1) year of experience as a computer operator in a multi-processing environment or an Associates degree in Computer Science.

• Ability to analyze situations and solve problems; follow complex written and oral instructions; perform algebraic computations; prepare and maintain records. Skill in operating electronic equipment.

• Have outstanding written and verbal communication skills.

Desired Skills:

• Considerable knowledge of the operation and care of electronic computers and allied equipment; basic principles and techniques of electronic computer programming.

PHYSICAL REQUIREMENTS

Physical Ability:

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Requires visual perception and discrimination. Requires ability to communicate orally. Job must be performed with or without accommodations.

Work Environment:

Tasks are regularly performed indoors in an office environment. There is limited exposure to extreme weather conditions. May have normal exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature, and noise.

Normal Promotion Path:

Computer Operator II and Senior Computer Operator

The City of Shreveport offers many benefits including vacation and sick leave, health, dental and vision insurance, 10 paid holidays per calendar year and long term disability.

01

What is your highest level of education?

• High School Diploma or GED from an accredited institution

• Associates Degree in Computer Science

• Bachelor's Degree or higher in Computer Science

• No high school diploma or GED

02

How many years of experience as a computer operator in a multi-processing environment do you have?

• Less than a year of experience

• At least one year but less than three years of experience

• At least three years but less than five years of experience

• Five or more years of experience

03

Please list the name of the company where you obtained this experience and the duties that you performed and provide dates of employment. (If there is more than one company, please list each separately). Company: Duties: Dates: Please do not put "See Resume"

Required Question

Agency City of Shreveport

Address 505 Travis St, Suite 530

Shreveport, Louisiana, 71101

Phone (318) 673-5151

Website http://www.shreveportla.gov