Computer Operator I

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

#bringyourflavor

#LI-TM1

What you will be doing

Main responsibilities

• Monitors and maintains IT systems, escalates and reports any deviations to Operations supervisor in a timely manner.

• Monitors environmental hardware, such as UPS, HVAC, SiteScan, and water and fire detection. Attempts to resolve problems per resolution procedures, and escalate to Operations Supervisor as necessary.

• Operates multiple systems and peripheral equipment in accordance with operations instructions.

• Follows operations procedures to troubleshoot and resolve problems, to include peripheral hardware, OS, Albertsons applications, and software.

• Ensures responsive and accurate delivery of tapes requested by our Automated Tape Mount system; proper scratch levels are maintained; Performs tape library inventory and audit control functions.

• Provides timely and accurate preparation of disaster recovery tapes for shipping and receiving.

• Executes ad-hoc request jobs to assist Operations Analysts and development.

• Processes work as per run documentation and in sequence called for in the Operations run schedule. Resolves or escalates deviations.

• Performs routine procedures under the supervision of experienced Operations staff, and Operations Supervisor.

• Completes other duties or adhoc projects as assigned by the Operations Supervisor or Lead Operator relating to mainframe or mid-range systems processing, monitoring, problem resolution, or reporting.

• Logs and reports all problems for trend analysis.

• In accordance with the progression of position, increases knowledge and technical expertise on IT Operations tool set (i.e. Omegamon, SLS0, MVS, JES, TSO, Openview, PreAlert, Eco-tools, PC software suite etc..), and increases ability to monitor and maintain system and application performance to meet established business service levels across assigned domains by utilizing these tools.

What we are searching for

What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).