Computer Assistant - NTE 1 Year, MBE 5 Years, Mbmp (Amended)

Duties

WHAT IS THE WAGE AND INVESTMENT (W&I)DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

W&I Service Centers Austin Submission Processing

• Data Conversion Operations

The following are the duties of this position at the full working level:

• Monitors work in progress in order to detect unusual production delays, problems caused by unforeseen contentions, needs to adjust priorities in order to move small jobs past large jobs that are awaiting completion of other processing, and work with operations personnel to detect and resolve common or unusual operating problems or failures.

• Attends meetings and conferences on system integration and problem solving and maintains liaison with functional and technical personnel using existing system.

• Receives and responds to requests for assistance from ISRP, RPS, SCRIPS, or ELF users concerning problems with the terminals and/or system. Provides input or modifies procedures, operating instructions, and working guides for assigned activities.

• Provides assistance as needed to lower graded personnel concerning problem resolution.

• Closely monitors fall-out rates, and/or error trends. Develops and recommends resolutions and initiates actions to correction problems/errors.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

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Requirements

Conditions of Employment

STANDARD POSITION DESCRIPTIONS (SPD):

PD95547

Visit the IRS SPD Library to access the position descriptions.

• Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder

• If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

• This position requires extended periods of standing, caring for equipment, carrying, or loading materials. Considerable walking, lifting, and sitting are required. Also, you must be able to lift large computer listings, boxes of paper or computer equipment weighing up to 50 pounds.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

QUALIFICATION REQUIREMENTS:

To qualify for this position you must meet the qualification requirements outlined below:

SPECIALIZED EXPERIENCE:

Grade 7 Level: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 grade level in the Federal Service. Specialized experience includes: Experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in operating computer equipment; providing support to a Local Area Network (LAN); analyzing data quickly and reading computer printouts to extract necessary information; recognizing/correcting minor malfunctions and reporting findings to responsible personnel; receiving, testing and installing new products; installing software updates.

AND

MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

• The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

• This is a bargaining unit position.

• Tour of Duty: Day Shift

• Start and stop times between 6:00 a.m. and 6:00 p.m.

• Alternative work schedule, staggered work hours or telework may be available.

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.

• Relocation expenses

• NO.

• This position is Temporary Not-to-Exceed One (1) Year, May Be Extended Up to Five (5) Years, and May Be Made Permanent.

This announcement is being amended to update the closing date to allow for more applicants to apply and provide a better applicant pool for selection.

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