Compliance Specialist (05217)

State Of Montana Missoula , MT 59801

Posted 5 months ago

Successful applicant(s) are required to complete and pass applicable DPHHS Division specific Background Check(s).

Materials Required of Applicants:

(To be considered in this pool, please submit the following)

  • Cover letter

  • Resume

(Please type responses in a Word document and attach to application. HELPFUL HINT: When attaching a document you much check the "relevant document" box to ensure your attachments are uploading correction to the specific application. Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to: hhshumanresources@mt.gov. Failure to attach the required material will conclude in an incomplete application. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services. Child support services provided by this position include, but are not limited to, the following areas: 1) Enforcing administrative and judicial child support orders; 2) Establishing financial and medical child support obligations; 3) Reviewing and modifying child support orders as necessary; and 4)Establishing paternity of children born out of wedlock.

Enforcement of Administrative and Judicial Child Support Orders

  • Manages a culturally diverse and complex caseload and proceeds with appropriate enforcement actions under state and federal regulations and statutes.

  • Reviews payment information to construct an accurate debt computation and substantiates any arrears balance.

  • Initiates legal and administrative notices to enforce compliance of financial and medical support insurance coverage obligations against parents.

  • Negotiates with case participants and their legal representatives for lump sum settlements and debt resolution.

  • Interviews case participants and witnesses to prepare casework and preparation for contested hearings.

  • Mediates disputes of parties involving facts, laws and regulations.

  • Prepares and presents evidence in contested hearings.

  • Maintains contact with case participants, legal representatives, and other state agencies.

Financial and Medical Obligations

  • Proceeds with appropriate support order establishment and modification under state and federal regulations and statutes.

  • Initiates legal and administrative notices to establish and adjust child support financial or medical obligations.

  • Gathers and verifies complex financial and household information to determine proper level of income to be used when determining financial and medical support obligations.

  • Submits formal recommendations to the CSED Administrative Law Judge for the establishment and modification of support obligations.

  • Schedules and conducts pre-hearing settlement conferences with obligors, obliges and their legal representatives.

Paternity Establishment for Children Born Out-of-Wedlock

  • Proceeds with appropriate paternity action for children under state and federal regulations and statutes for children born out-of-wedlock.

  • Conducts interviews and investigations in contested and non-contested cases of paternity.

  • Reviews paternity allegations for statutes of limitations and personal jurisdiction over case participants.

  • Initiates legal and administrative notices to establish legal paternity relationships.

  • Schedules genetic DNA testing and coordinates with hospitals and contracted labs.

  • Prepares and presents evidence in contested paternity hearings.

Data/Documentation/Confidentiality

  • Verifies data accuracy and maintains internal caseload database.

  • Reviews data from external data systems to access physical location, income and asset information.

  • Maintains data system security and confidentially concerning case and individual personal information.

  • Documents tribal affiliations of case participants and performs jurisdictional analysis.

Other Duties as Assigned

  • Assists as a peer resource in training less experienced co-workers and colleagues.

  • Assists in the investigation of alleged unlawfully retained child support.

  • Assists in the resolution of undistributed child support collections.

  • Researches and refers cases to legal staff for additional legal action.

Physical and Environmental Demands:

Typical office environment: Given the sensitivity surrounding issues of child support, CSED staff regularly must be able to diplomatically interact with abusive, hostile and, at times, dangerous individuals.

Required for the first day of work:

  • Knowledge of investigative principles, due process, administrative and judicial process.

  • Knowledge of mediation and dispute resolution principles.

  • Knowledge of general collections principles and social service programs.

  • Excellent written and verbal communication skills.

  • Ability to perform basic math calculations.

  • Ability to analyze information, make decisions and solve problems.

  • Ability to organize, plan, and prioritize work.

  • Ability to operate a personal computer and general office equipment as necessary to complete the essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.

  • Bachelor's degree in criminal justice, business administration, accounting, sociology, or related field.

  • Two years child support, general investigative or relevant collections experience.

  • Child support enforcement experience highly preferred.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Financial Aid Specialist I Financial Aid (2317254)

University Of Montana

Posted Yesterday

VIEW JOBS 12/12/2019 12:00:00 AM 2020-03-11T00:00 Financial Aid invites applications for three (3) Financial Aid Specialist I positions to evaluate files, which includes verification of applicant data, analyzing need, awarding or revising aid and using professional judgment to identify discrepant information and make adjustments in response to special circumstances. As a Financial Aid Specialist you advise students and parents about the process of applying for financial aid and assist with fund reconciliation and reviewing discrepancy reports. This position requires incumbent to develop a working knowledge of federal and state aid regulations and UM policies and procedures; able to learn and use Banner, COD, NSLDS, Microsoft Word, Outlook, Excel and PowerPoint; and familiar with CyberBear, UM finaid website, FAFSA.gov, and studentIoans.gov to the degree of being able to assist a student with navigating through them. Required Skills * Demonstrated ability to understand and effectively communicate complex policies to clientele and staff * Strong mathematical/accounting skills and have great attention to detail * Strong communication skills and be able to have consistently positive interpersonal interactions with students, families, agency representatives, faculty and staff. * Ability and commitment to maintain confidentiality * Ability to adjust quickly to changing job demands * Ability to learn and become proficient using multiple software/database applications * Possess a steadfast commitment to diversity, maintaining an inclusive institutional environment * Must be able to be granted access to federal aid databases, meaning cannot be in default on any federal loans. Minimum Required Experience * High School diploma and two (2) years of experience or an equivalent combination of education and experience. Preferred Qualifications * Bachelor's degree and at least two (2) years of financial aid experience * Excellent written and interpersonal communication skills About Financial Aid, UM , and Missoula The office of Financial Aid strives to support the educational goals of students, equitably distribute financial resources to an economically diverse population within the bounds of imposed regulations. We attempt to provide a depth of service corresponding to the needs of our community. We strive to build the reputation of the university by being courteous, knowledgeable and approachable to all. We endeavor to effectively use technology and continually seek to improve our communication and processes. We embrace each staff member's strengths, creating a positive environment where we can all thrive. The University of Montana is a unit of the Montana University System with over 10,000 students. It is located in Missoula, a culturally vibrant community of about 72,000, surrounded by mountain grandeur which was recently ranked in the "top 20 best college towns with a population of less than 250,000" by the American Institute for Economic Research and ranked 9th in Outside Magazine's "The 16 Greatest Places to Live in America" in 2014. Many national publications recognize Missoula for its high quality of life. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees. The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of "mission first, people always"; partner with place; and proudly tell the UM story. To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below. * University of Montana * Video: UM Lifestyles * University Highlights * City of Missoula * Video: There's This Place * Destination Missoula * Missoula Area Chamber of Commerce * The State of Montana * Visit Montana Position Details Position Title: Financial Aid Specialist I Position Number: New Department: Financial Aid Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm Salary: $16.313/hr. Current employee's rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department. Union Affiliation: FOCUS - MFPE Probationary Period: Six months minimum Benefits Include: Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program. Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans' or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9). How to Apply Extended Priority Application Deadline: Thursday, December 19, 2019 by 11:59 PM (Mountain Time) Step 5 "Attachments" in the online application process is where you may upload additional materials. Up to five (5) attachments are allowed per application. Please combine documents accordingly. A complete application Includes: * Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as "Dear Search Committee" or "Dear Hiring Manager" is acceptable * Detailed Resume – listing education and describing work experience * Professional References – names and contact information for three (3) professional references University Of Montana Missoula MT

Compliance Specialist (05217)

State Of Montana