Compliance Officer

Popular Inc San Juan , PR 00901

Posted 2 weeks ago

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

General Description

Responsible for executing Regulatory Compliance Risk Assessment and Testing for third parties engaged by Popular, including formal examination programs designed to assess the effectiveness of the regulatory compliance programs and validating third parties' adherence to applicable consumer and financial compliance Laws, Regulations, and Guidance. This position will report to the Regulatory and Financial Compliance Third- Party Risk Unit, and will conduct third-party assessments for Popular Inc., Banco Popular de Puerto Rico and Popular Bank.

Essential Duties and Responsibilities

  • Research regulatory law, recent or proposed changes, guidance and interpretations that may apply to third parties.

  • Demonstrate an understanding of third-party compliance processes, control frameworks, and related regulatory and compliance standards.

  • Analyze and review service agreement between Popular and its third-party providers in order to identify potential consumer compliance risks.

  • Prepare, present, and discuss final report in meetings with supervisor and business unit.

  • Conduct information gathering sessions with business unit personnel (including management and support staff), summarizing results, preparing written final reports, and documenting all issues raised in the course of the reviews.

  • Perform due diligence on Popular's third-party providers, which may include in-person meetings with business units and/or service provider's key employees.

  • Perform risk assessment using Popular's third-party methodology and calculate third-party residual risk.

  • Conduct reviews to ensure ongoing third-party compliance with consumer and financial laws, regulations and policies.

  • Prepare and execute regulatory and compliance risk-based testing for Popular's third parties.

  • Perform compliance testing steps, which may include transactional testing on a statistical sampling basis up to full reviews of the compliance control environment.

  • Analyze data from multiple sources and systematically documenting the work and results.

  • Manage testing schedules to ensure all results are completed within established timeframes and documented within systems of record.


Bachelor's Degree in Business Administration


Must have at least 3 years of experience in compliance testing or related banking, legal or auditing experience.

Other Qualifications

  • Ability to understand and interpret various consumer and financial laws, regulations, and policies.

  • Must have good written and oral communication (Spanish and English), as well as good interpersonal skills to manage relationships with business and support unit contacts.

  • Good time management and organizational skills. Candidate should be able to prioritize tasks efficiently in order to manage and comply with multiple deadlines.

  • Strong analytical and critical thinking skills.

  • Ability to assess risk, track issues/recommendations, and communicate compliance issues. Candidate should stay well-informed about current regulatory trends and issues as it applies to job responsibilities in order to complete daily and periodic tasks.

  • Must have the ability to influence others, be process driven, and have high attention to detail.



Analytical Discipline

Business Excellence

Change Agent


Collaboration & Teamwork

Customer Centric

Self Development

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

If you have a disability and need assistance with the application process, please contact us This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

As Puerto Rico's leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


Popular is an Equal Opportunity Employer

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Compliance Officer

Popular Inc