Compliance Monitoring Manager

Nelnet Lincoln , NE 68501

Posted 2 weeks ago

Overview

The Compliance Monitoring Manager is a member of the Corporate Compliance leadership team (second line of defense) and leads compliance professionals, programs and initiatives that help the company identify, assess, escalate, monitor and manage emerging compliance risks. Compliance risks in scope include but may not be limited to, consumer protection, operational (people, process, systems) and regulatory compliance.

This position requires work in support of the Company's contract with the United States Department of Education ("ED"). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet will be unable to hire applicants without United States citizenship for such positions.

ResponsibilitiesRecruit, train, manage, motivate, and develop Compliance Monitoring associates within the Corporate Compliance area (second line of defense).Continuously improve and mature the management of compliance risks across all business segments within Nelnet, by directly managing Corporate Compliance and Monitoring associates and acting as an advisor to support teams and individuals across Nelnet with compliance responsibilities and issues.Collaborate with business segment leaders and Corporate Compliance professionals to identify and assess compliance risk; Facilitate and challenge the results of first line compliance risk and control assessments.Ensure compliance risks related to new systems, processes, products, and services are identified, assessed and proactively reviewed or tested when appropriate.Collaborate with business segment (first line of defense) compliance functions to plan and communicate risk-based compliance testing schedules, on an annual basis.Review and professionally challenge quality checks (QC), testing results, and testing attributes, ensuring top compliance risks are quality checked and tested, acting as an advisor to improve business line controls.Aggregate and monitor compliance testing and QC results for trends and escalate moderate to high risk concerns to the appropriate levels of leadership.Validate that control weaknesses identified through QC, compliance testing, review, and examinations are tracked, properly evaluated, prioritized based on risk, responded to, and closed. Evaluate duration of time to close and escalate concerns to the appropriate level of leadership.Track, monitor and research the root cause of control weaknesses identified by internal and external auditors to identify opportunities for improvement with first line of defense compliance controls (QC, compliance testing and remediation processes).Create and present compliance risk reporting tailored to the relevant audience (i.e. Board of Directors, senior management, Risk and Compliance management committees).Collaborate with business line compliance functions and teams, helping them to implement effective and compliant solutions to issues, automate controls and effective ongoing monitoring.Actively participate in the resolution of customer incidents, including any that invoke the Customer Incident Response Plan or the Corporate Escalation and Communication Plan and Policy.Coordinate with the Corporate Compliance team to analyze industry concerns, including consent orders, civil investigations, lawsuits, etc., and ensure proper review is provided to protect our customers and our business lines.Obtain and maintain appropriate professional certifications and continually expand knowledge of industry related regulatory requirements, contract requirements, compliance risk management and monitoring best practices.

Qualifications

EDUCATION:

Bachelor's Degree in related field. Certified Regulatory Compliance Manager (CRCM) or related certification preferred.

EXPERIENCE:
5+ years in risk management, governance or compliance related field.

COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

Proven track record of handling compliance monitoring and risk program development, enhancements and remediation.Verifiable understanding of laws and regulations impacting Nelnet's various business segments.Effective short and long-range planning skills.Ability to adapt to highly diversified and changing environment.Demonstrated ability to manage multiple priorities while leading team members and achieving results.Excellent oral, written, negotiation and presentation skills.Ability to communicate complex concepts.Strong analytical and problem solving skills, with ability to achieve goals.Demonstrated aptitude for learning new technologies.Ability to prioritize and manage multiple concurrent projects, and work within critical timelines.Strong leadership ability and personnel development skills.EEO StatementNelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting. Nelnet is a Drug Free and Tobacco Free Workplace


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
District Manager

DRM Arbys

Posted Yesterday

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Position Purpose: To effectively lead managers toward the attainment of agree-upon Company goals and profits, while working within the framework of our corporate philosophy, Purpose, Mission Statement, Vision, Action, policies and objectives. Essential Duties & Responsibilities * Analyze and review DRM Reports, Company P & Ls by store/district, and District E.V.A.Ls and AOP reports. Identify red flags and take appropriate action to maintain company standards in attaining a favorable variance. Perform an unannounced inventory audit at one unit each period. * Develop, monitor and report on operating costs within functional areas. Alerts management staff of red flags in areas of labor & cost over run, cash shortages, high voids, scheduling deficiencies, and sales / transaction decreases. Makes recommendations and implements solutions to problems related to the same. Ensure all equipment is maintained in excellent condition and all units are properly staffed. * Evaluate and monitor General Manager and Assistant Manager weekly schedules. Formulate and implement communication sessions on a regular basis to discuss strategic planning, forecasts, budgets, goals & objectives, action plans, and follow-up tactics. * Supervise in accordance with established performance and operating policies as set out in the DRM Policy Manual and the OSM. * Set an example by maintaining and excellent working knowledge and a high level of proficiency in the performance of all phases of Unit/District Operations. * Perform E.V.A.L reports on each Unit. Have action plans followed up to improve operational status of each unit. * Provide leadership by engendering excitement, enthusiasm, a positive attitude and a commitment to "Excellence." * Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, state and local regulations. Consult with the Director of Human Resource as appropriate. * Be prepared to assume the role of General Manager or Assistant Manager upon a necessary termination and not being properly developed within the Region to fill the position with a qualified, promotable person. * Work with and motivate General Managers and Assistant Managers to perform up to their highest possible level of ability. Review individual performance with each District Manger, participate in manager evaluations each year, and review with the Director of Operations. * Monitor the development of management skills for all management personnel in order to continue company growth and manager promotions. Evaluate and participate in training programs. Recommend managers for promotions. Review, evaluate and make recommendations for DRM's Succession Planning / Leadership Development Program. * Communicate effectively with subordinates, associates and others about plans, progress and problems. Ensure documentation is performed consistently. Master personal skills in knowing and leading people. * Continually develop personal skills in order to provide a higher level of leadership for the business and all personnel. * Responsible for increasing sales & profits consistent with company goals. * Recommend and implement local store marketing with the Director of Marketing. * Perform other related duties as required and assigned by management. Knowledge, Skills, and Abilities * Thorough knowledge of human resource laws and regulations and employee relations skills. * Must have strong analytic skills and the ability to think strategically. * Must demonstrate effective oral and written communication skills. * Ability to be innovative, thorough and objective, but also able to take risks, be assertive/take initiative, and make decisions. He/she will be an excellent listener, motivator/coach, and team builder. Verbal communication and formal presentation skills are critical. * Leadership skills - Ability to lead and gain alignment thru creating a vision and relationships versus positional authority. Leader in thought as well as in follow-through – creative and strategic, but also able to influence others inside and outside the organization and focus on results. Sets an example of performance and integrity and rallies the organization into a closely aligned team. * Results-orientation - Strong decisive; able to make, communicate, and take accountability for timely decisions related to business direction issues. * DRM Software – Familiar with Word, Excel, Power Point, Remacs or (current back office system) Current Register System, Solomon, Crystal Reports, DRM Intranet and MyArbys.com. * Travel = 30% Education and Work Experience * High School Diploma or GED, * Bachelors in Business Administration or related field, or education equivalent in retail/restaurant industry, * 4 - 6 years experience should include roles such as a General Manager or District Manager, * Any similar combination of education and experience. Physical Environment * Occasionally required to stand, walk, sit, used hands to finger, handle, or feel objects, tools or controls. * Occasionally reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell. * Occasionally lift and/or move up to 40 pounds. * Specific vision abilities required by the job are close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The Company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations. DRM Arbys Lincoln NE

Compliance Monitoring Manager

Nelnet